Using the Export Log feature, you can easily download logs by searching for specific details like Trace ID, Severity, User ID, Service Name, Service Name Space, Deployment Environment, and Keywords.

To export log

  1. Login to the Conga Platform as an admin user.
  2. Click the App Launcher () icon from the top-left corner > Shared Apps > Telemetry.
    The Telemetry Logs page appears.
  3. Click the Export Log button. The Track Export Log page appears.
  4. Click the Export Log Request button.
  5. Pick a start date-time and end date-time to specify the period for downloading data.
  6. To add another filter criteria, click Add Criteria.
  7. Apply the appropriate filter criteria from the Select a Filter dropdown.
  8. Click Save. A Confirmation message appears including the Tracking ID.
  9. You can find your filtered log request on the Track Export Log listing page. Click the Download link to export.

You can see all the exported log files in descending order on the Track Export Log list page.