This section lists terms and their definitions for the Max application.
| Term | Definition |
|---|
| Chatbot | An application that simulates and processes human conversations with users via text messages on chat. |
| Tenant | A tenant represents an organization. |
| Draft tenant | A tenant that is partially configured and not submitted. |
| Conversational workflow | A process of creating a conversation between humans and chatbots. |
| Display card | An object with a standard set of fields. |