Conga Product Documentation

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47 Products Are Not Displayed

Error

CPQ does not display products on the Catalog page or on click of a category from the Catalog page. Running the Criteria Maintenance displays the following error:

First error: Row with duplicate Name at index: 3

Cause

This happens when there are unwanted entries of criteria.

What to do

Solution 1:

Perform the following steps to resolve the error:

  1. Go to Setup > Develop > Custom Settings > Config LineItem Criteria Fields.
  2. Delete duplicate entries of criteria.
  3. Go to Setup > Develop > Custom Settings > Order LineItem Criteria Fields.
  4. Delete duplicate entries of criteria.

Solution 1:

If Solution 1 does not work, delete all criteria from Config LineItem Criteria Fields and Order LineItem Criteria Fields.