62 Cannot Configure a Service Bundle Product
Error
The error Apttus_Config2.ServiceCPQController.updateRelatedLineItems Arguments(1) Upsert failed. First exception on row 0 with id <SFDC-ID>; first error: UNABLE_TO_LOCK_ROW, unable to obtain exclusive access to this record or 1 records: <SFDC-ID>: [] is displayed when you configure a service bundle product.
Cause
This happens when there is an unwanted Option Filter Callback class.
What to do
Perform the following steps to resolve the error:
- Go to
- Remove the Option Filter Callback Class name.
