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Configuring Auto Renewal of Assets
A Sales Representative can auto-generate renewal quotes based on the fulfillment of order or the expiration of a subscription on the Conga Platform. Renewal quotes have all renewed asset lines with pricing and renewal dates. Through renewal quotes, they can forecast and analyze the sales pipeline. With renewal quotes, they get the finer visibility into the pricing and configuration of assets within the renewal pipeline. The benefits of auto-renewals are:
- Accurate forecasting on the asset state and sales pipeline
- Faster and simpler processing with automated renewal
- Automatic closure of opportunity on asset expiry
The name of the Renewal Quote is based on the Renewal Execution Mode and Auto Renew status. When the execution mode is Auto then the parent quote number is considered and when it is On Demand, the account ID is considered.
For example:
Execution mode | Name |
---|---|
Auto and Auto Renew = True | Renew:<parentQuoteName>-<pricelistName>-<Auto>-<serialNumber> |
Auto and Auto Renew = False | Renew:<parentQuoteName>-<pricelistName>-<serialNumber> |
On Demand and Auto Renew = True | Renew:<account Name>-<pricelistId>-<Auto>-<serialNumber> |
On Demand and Auto Renew = False | Renew:<Account Name>-<pricelistId>-<serialNumber> |
Filters applied
During Renewal Quote creation, the following filters are considered:
Assets with Primary Line = True
Assets with Line Type = Product/Services
IsInActive=False
- Status != PendingActivation or Suspended
Renew Type = Fixed or blank
Renewal group field
Renewal Lead time for On Demand mode
Auto Renewal Quote
Prerequisites
- Set the Renewal Business Object Type to Proposal.
- Set the Renewal Execution Mode to Auto.
- Define the Renewal Group Fields. The default fields are “AutoRenew” and “Pricelist”.
- Execute the below API for every tenant in every environment to enable the scheduled jobs. Job names are revenue-renewal-qt-create and revenue-renewal-qt-close. The appNamespace is revenue.
To create Automatic Renewal Quotes
- Create a Quote on Conga Platform with an account. Add products, finalize the cart. For more information see Creating Quotes.
- Based on the workflow set on the Org, the quote goes through an approval process. Once the quote is accepted, the Order is activated.
- Go to the asset renew group to check if the record has been created and wait for it to be completed. When it is completed go to Proposal to view the Renewal Quote. The renewal quote has the renewed line items of the asset that were created in step 1.
On Demand Renewal Quote
Prerequisites
- Set the Renewal Business Object Type to Proposal.
- Set the Renewal Execution Mode to OnDemand.
- Define the Renewal Group Fields. The default fields are “AutoRenew” and “Pricelist”.
- Define the Renewal Lead Time.
On Demand renewal quote is supported for single as well as multiple accounts. Using the Co-termination parameter you can choose a 'Co-termination Preference' as Farthest Asset End Date as TRUE or FALSE. If the value is TRUE, then the farthest asset end date is applied as co-term and if it is FALSE, then the current asset end date is selected.
If all the selected assets have the same asset end date and Farthest Asset End Date is TRUE, then the current asset end date is applied.
GET /api/asset/v1/{assetId}/coterm
Use the following API to renew cart assets.
POST api/asset/v1/assets/{cartId}/renew
To create On Demand Renewal Quotes
- Create a Quote on Conga Platform with an account. Add products, finalize the cart. For more information seeCreating Quotes.
- Based on the workflow set on the Org, the quote goes through an approval process. Once the quote is accepted, the Order is activated.
- Execution mode in OnDemand, renewal Quote is not created on Order activation.
- You need to invoke On Demand Job from the Account using the API. Based on Renew Lead time all the eligible assets of account are picked up and OnDemand Renewal Quote is created for those assets.
- Go to the asset renew group to check if the record has been created and wait for it to be completed. When it is completed go to Proposal to view the Renewal Quote. The renewal quote has the renewed line items of the asset that were created in step 1.