You can resume a suspended asset, which means bringing it back to effect and making it available for other ABO actions. For example, ABC Corp is an electricity service provider who has installed meters at customer locations to measure the usage of the electricity. ABC Corp bills its customers based on their usage of the electricity. Because a customer did not pay the bill for some time, a finance operations user from ABC Corp suspended the electricity service for that customer. Now that the customer has paid the due bills, the finance operations user resumes the electricity service for that customer.

You can resume assets only through Resume APIs (SOAP and REST), but not on the UI. For more information, see Resuming Assets and CPQ Asset-Based Ordering APIs.

You must create and pass a business object (quote, agreement, or order) to be associated with the cart. When you execute the Resume API code in the Developer Console, CPQ creates a transactional cart with the associated business object. After executing the API, the Asset Status field on asset line item is Pending Resume. Upon order activation, the Asset Status field on asset line item is Activated.

Key Points to Note

  • The Pricing Status for the activated (resumed) asset line items on  product configuration is Complete. CPQ does not perform pricing calculations on a cart if it has activated assets.
  • The Constraint Status Check for the resumed (resumed) asset line items on  product configuration is Complete. CPQ does not execute constraint rules on a cart if it has resumed assets.
  • When you finalize the cart (using only the Finalize API), CPQ generates the respective line items for the associated business object. If the cart is a associated with a quote, agreement, or order, CPQ generates the proposal line items, agreement line items, or order line items respectively.