You can view the run history for all of your syncs, including error messages and warnings that were generated during a sync.
To view data sync run history
Open the connector.
Click the Run History tab. The Run History page is displayed, sorted by the most recent data sync job.
Find a Sync Group in the Run History table and click the Sync Group Name. The Sync Status page is displayed.
Use the search field to look up sync status for one or more sync group objects. Refer to the following table for a description of the Sync Status fields.
Name
Description
Sync Group Id
A link to the Sync Group associated with the sync job.
Sync Start Time
The date and time that the sync job started.
Sync End Time
The date and time that the sync job ended.
Last Synced Time
The date and time that the sync group was last synced.
Succeeded
Indicates if the sync succeeded or failed (Yes/No).
Inserted
The number of records inserted (new).
Updated
The number of records updated (modified).
Deleted
The number of records deleted.
Failed
The number of records that failed to sync.
Unprocessed
The number of records that were not processed.
Failure Reason
If the sync failed, the reason for the sync failure.
Sync Object Status (Table)
A table that displays a list of objects in the sync group.
Sync Error Status
A table that displays a list of errors for each sync group object that failed.
No information is displayed for records that were successfully synced. Records that failed to sync are displayed in the Sync Error Status list.
If required, use the search field to look up sync error status for a specific sync group object.
For a table of common errors during the sync process and troubleshooting suggestions, refer to Troubleshooting Error Messages in the Appendices.
