About this Administrator Guide

The Conga-Dynamics 365 Connector Administrator Guide is designed to provide administrators with step-by-step instructions for configuring and executing Data Sync between Conga and Microsoft Dynamics 365 instances. The guide covers requirements for setting up connections between Conga and Dynamics, mapping object fields between the two platforms, and performing scheduled synchronizations of data through configured processes.

Topic	Description
What's Covered	This guide walks Conga and Partner administrators through the steps required to set up Data Sync between Conga and Dynamics 365 instances. It provides conceptual information, step-by-step instructions, troubleshooting, and frequently asked questions to guide you through the Data Sync process with minimal assistance.
Primary Audience	Conga Professional Services Conga Sales Teams Conga Partner Administrators
IT Environment	Refer to the latest Conga-Dynamics 365 Connector Release Notes for information on System Requirements and Supported Platforms.
Updates	For a comprehensive list of updates to this guide for each release, see the What's New topic.
Other Resources	Conga-Dynamics 365 Connector Spring '21 Release Notes: Refer to this guide for new features, enhancements, and resolved and known issues. Registering Client Id/Client Secret in MS Dynamics: Documentation to assist in setting up the MS Dynamics connection. Creating a Connected App (Force.com): Documentation to assist in setting up the Conga connection.

This guide describes the following tasks:

Installing and deploying the connector in Dynamics
Configuring the Conga and Dynamics connections
Mapping objects, fields, and picklists
Setting up sync groups
Exporting and importing data sync configurations
Reviewing data sync run history
Troubleshooting error messages

In addition, the guide provides a list of Frequently Asked Questions (FAQ), known limitations, and performance benchmarks.

Before using the Conga-Dynamics 365 Connector you must be familiar with the following:

Working knowledge of Microsoft Dynamics 365 administrator tasks.
Data model and schema management knowledge in Dynamics 365 and Conga.
Security concepts and procedures to control appropriate permissions for both platforms.
Familiarity with field mapping and external Id.

DOC ID: CDYN365SPR21AG20210304