Prerequisites
- Create a Credit Memo Template and a Credit Memo Email Template. Add these templates on Account or Account Location.
- Go to Generate Credit Memo Documents to generate Credit Memos in DOC, DOCX, PDF or RTF format. Refer to Billing System Properties for other key settings. and check the
- Go to View Object from the Credit Memo object. From Buttons, Links, and Actions, edit New label. Add a VF page ‘SetAccountDefaultCMTemplate’ to set the default Credit memo template.