Conga Product Documentation

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Validation of the Credit Amount of a Direct Credit Memo

When a full or a line level credit is issued for an option which is a part of a bundle product, the Billing application, ensures that credit amount for an option or component of a bundle can never exceed the bundle's roll up price for the first time or subsequent credit memo. Also, the overall credit for that credit memo should never exceed the source invoice's total. It also ensures that the subsequent credit memos show the real time available credit based on the total amount of the bundle.

Use Case: Validation for Line Level Credit

If there is a bundle product with a lower roll-up price compared to the invoice amount of some of the components, when a finance analyst creates a line level credit memo against an invoice, the Billing application validates the actual credit amount of such bundles.

Consider an invoice with the following bundle product:

Invoice Line ItemProductBundle Amount
ILI-1Option-1Graphic PackageUSD 100.00
ILI-2Option-2Graphic Package(USD 20.00)
ILI-3Option-3Graphic PackageUSD 30.00
ILI-4Option-4Graphic Package(USD 40.00)
ILI-5Option-5Graphic PackageUSD 0.00
Group Total Available CreditUSD 70.00
Following validations occur for a line level credit:
  • Line items with negative and USD 0.00 fee amount (Option-2, Option-4, and Option-5) are rendered non-selectable.
  • Line items with positive fee amount (Option-1 and Option-3), the validation is done to show that credit amount can not be greater than Bundle Total or Line Level Total or (Bundle Total - Credit given to other lines in that bundle), whichever is lower.The validations are summarized as follows:
    When option-1 is given a credit before option-3When option-3 is given a credit before option-1
    No message is displayed if the credit amount is less than or equal to USD 70.00.No message is displayed if the credit amount is less than or equal to USD 30.00.
    When the credit amount is more than USD 70.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 70.00.When the credit amount is more than USD 30.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 30.00.
    If you enter USD 70.00 or lower, then credit amount for Option-3 will be either USD 0.00 or (USD 70.00 - credit given for Option-1).If you enter USD 30.00 or lower, then credit amount for Option-1 will be either USD 40.00 or (USD 70.00 - credit given for Option-3).

Use Case: Validation for Subsequent Line Level Credit

If there is a bundle product with a lower roll-up price compared to the invoice amount of some of the components and subsequent credit memo is created against that invoice, the Billing application validates the actual credit amount of such bundles.

Consider an invoice with the following bundle product. Assume a credit of USD 45.00 and USD 20.00 are given to Option-1 and Option-3, respectively during the creation and approval of first direct credit memo.

Invoice Line ItemProductBundle AmountApplied Credit
ILI-1Option-1Graphic PackageUSD 100.00USD 45.00
ILI-2Option-2Graphic Package(USD 20.00)
ILI-3Option-3Graphic PackageUSD 30.00USD 20.00
ILI-4Option-4Graphic Package(USD 40.00)
ILI-5Option-5Graphic PackageUSD 0.00
Group Total Available CreditUSD 5.00
Following validations occur for a subsequent line level credit:
  • Line items with negative and USD 0.00 fee amount (Option-2, Option-4, and Option-5) are rendered non-selectable.
  • Line items with positive fee amount (Option-1 and Option-3), the validation is done to show that credit amount can not be greater than Bundle Total or Line Level Total or (Bundle Total - Credit given to other lines in that bundle), whichever is lower.The validations are summarized as follows:
    When option-1 is given a credit before option-3When option-3 is given a credit before option-1
    No message is displayed if the credit amount is less than or equal to USD 5.00.No message is displayed if the credit amount is less than or equal to USD 5.00.
    When the credit amount is more than USD 5.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 5.00.When the credit amount is more than USD 5.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 5.00.
    If you enter USD 5.00 or lower, then credit amount for Option-3 will be either USD 0.00 or (USD 5.00 - credit given for Option-1).If you enter USD 5.00 or lower, then credit amount for Option-1 will be either USD 0.00 or (USD 5.00 - credit given for Option-3).

Validation when the Asset Value has Changed

Consider that the prices of the options are revised as follows:

Invoice Line ItemProductBundle AmountApplied Credit
ILI-1Option-1Graphic PackageUSD 150.00USD 45.00
ILI-2Option-2Graphic Package(USD 20.00)
ILI-3Option-3Graphic PackageUSD 50.00USD 20.00
ILI-4Option-4Graphic Package(USD 40.00)
ILI-5Option-5Graphic PackageUSD 0.00
Group Total Available CreditUSD 75.00
When you create a subsequent credit memo for this scenario, the validations are as follows:
  • Line items with negative fee amount (Option-2 and Option-4) are rendered non-selectable.
  • Line items with USD 0.00 fee amount (Option-5) are selectable, but can only be given a credit of USD 0.00. Any other amount is not allowed.
  • Line items with positive fee amount (Option-1 and Option-3), the validation is done to show that credit amount can not be greater than Bundle Total or Line Level Total or (Bundle Total - Credit given to other lines in that bundle), whichever is lower.The validations are summarized as follows:
    When option-1 is given a credit before option-3When option-3 is given a credit before option-1
    No message is displayed if the credit amount is less than or equal to USD 75.00.No message is displayed if the credit amount is less than or equal to USD 30.00.
    When the credit amount is more than USD 75.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 75.00.When the credit amount is more than USD 30.00 and you clicked the Next button, you see a message that the maximum credit amount that can be given is USD 30.00.
    If you enter USD 75.00 or lower, then credit amount for Option-3 will be either USD 0.00 or (USD 75.00 - credit given for Option-1).If you enter USD 30.00 or lower, then credit amount for Option-1 will be either USD 45.00 or (USD 75.00 - credit given for Option-3).

Use Case: Validation for Full Credit

If there is a bundle product with a lower roll-up price compared to the invoice amount of some of the components, when a finance analyst creates a full credit memo against an invoice, the Billing application validates the actual credit amount of such bundles.

For the Full Credit memo, the entire available credit amount of all the invoice line items are set as the credit amount.

Consider an invoice with the following bundle product:

Invoice Line ItemProductBundle AmountGroup Total
ILI-1Option-1Graphic PackageUSD 100.00USD 70.00
ILI-2Option-2Graphic Package(USD 20.00)
ILI-3Option-3Graphic PackageUSD 30.00
ILI-4Option-4Graphic Package(USD 40.00)
ILI-5Option-5Graphic PackageUSD 0.00
ILI-6Option-11Designer-002USD 100.00USD 70.00
ILI-7Option-12Designer-002(USD 20.00)
ILI-8Option-13Designer-002USD 30.00
ILI-9Option-14Designer-002(USD 40.00)
ILI-10Option-15Designer-002USD 0.00
ILI-11SupportUSD 160.00USD 200
ILI-12One-time chargesUSD 50.00
ILI-13Discount(USD 50.00)
ILI-14Miscellaneous chargesUSD 40.00

While creating a full credit memo, the application validates that the overall credit memo(s) total amount does not exceed the total amount of the source invoice. Within this invoice, the application validates that the credit amount for individual bundle does not exceed the total amount of the bundle. The same validation is done for the standalone lines that are not a part of the bundle.

For the above bundle, if you want to create a full credit memo, the lines may look like:

Invoice Line ItemProductAvailable CreditCredit Amount
ILI-1Option-1USD 100.00USD 70.00
ILI-2Option-2(USD 20.00)0
ILI-3Option-3USD 30.000
ILI-4Option-4(USD 40.00)0
ILI-5Option-5USD 0.000
Group Total Available CreditUSD 70.00
ILI-6Option-11USD 100.0USD 70.00
ILI-7Option-12(USD 20.00)0
ILI-8Option-13USD 30.000
ILI-9Option-14(USD 40.00)0
ILI-10Option-15USD 0.000
Group Total Available CreditUSD 70.00
ILI-11SupportUSD 160.00USD 160.00
ILI-12One-time chargesUSD 50.000
ILI-13Discount(USD 50.00)0
ILI-14Miscellaneous chargesUSD 40.00USD 40.00
Group Total Available CreditUSD 200.00