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Retrying Failed Jobs

In any of the High Volume Document Generation processes used, whether it's through SFTP or Conga Sign, you can run a status request to merge any jobs that failed during the merge process.

Every request sent will provide a batchId for the merge process. Run a status overview for a single batchId, or use a summary to verify multiple ids.

Run Status Overview - Single Batch ID

End Pointhttps://rls-dev.congacloud.io/api/highvolumemerge/v1/status/{batchId}
Request MethodGET
Body{ "batchId": "3fa85f64-5717-4562-b3fc-2c963f66afa6", "status": "string", "totalJobs": 0, "inProcessJobs": 0, "completedJobs": 0, "failedJobs": 0, "avgMergesPerMinute": 0, "avgTimePerMergeMilliseconds": 0, "elaspedTime": "string", "lastUpdated": "2025-01-30T05:44:21.348Z" }
Errors{ "errors": [ { "status": 0, "title": "string", "detail": "string" } ] }

Run Status Overview - Multiple Batch IDs

End Pointhttps://rls-dev.congacloud.io/api/highvolumemerge/v1/status/{batchId}/summary
Request MethodGET
Body[ { "Id": "3128-0GG5-yH95-Kg2q", "CongaJobId": "0c769b12-aac8-48d5-9fab-9ba92d755017", "Status": "Failed", "Message": null, "JobAttributes": { "DocumentOutputName": "Invoice for RNTUN Corporation.pdf", "CongaSignPackageID": null } }, { "Id": "FWLL-4cJf-ZdrX-D3Am", "CongaJobId": "706a3853-5e71-4170-9e29-ea2b6a1ec532", "Status": "Succeeded", "Message": null, "JobAttributes": { "DocumentOutputName": "Invoice for RNTUN Corporation.pdf", "CongaSignPackageID": null } }, { "Id": "2X7I-f5yg-Aejh-o0YS", "CongaJobId": "bcf42c11-ae91-b23c-aa3315597549", "Status": "Failed", "Message": null, "JobAttributes": { "DocumentOutputName": "Invoice for RNTUN Corporation.pdf", "CongaSignPackageID": null } } ]
Errors{ "errors": [ { "status": 0, "title": "string", "detail": "string" } ] }

Retry Failed Jobs

Once you have gathered your list of failed jobs, create a new data file with those batchIds and retry your High Volume API request.