Initial Platform Setup
Here, we cover creating and configuring users, understanding roles and permissions, and configuring Composer Settings to shape the experience for your organization. If you are also connecting Salesforce to Composer, complete this section first, then proceed to Salesforce Connector Setup.
How authentication works
Users log in to the Platform using an Identity Provider (IDP). For most Composer users, this will be either:
Salesforce IDP - the user authenticates with their Salesforce credentials. The Platform maps them to their Platform account using their Salesforce User ID (External ID).
Conga IDP - the user authenticates directly with Conga using a username and password. The Platform sends them a welcome email with login credentials on account creation.
The IDP you use determines what goes in the External ID field and how the user logs in.
User Types
| User Type | When to Use |
|---|---|
| Internal | Standard users who are employees or members of your organization. This is the correct type for anyone who will be sending or managing Sign transactions. |
| Integration | System accounts created specifically for API connections or automated data sync between systems. Use this type for the dedicated Salesforce connector user. |
Creating a User
Navigate to Admin Console → Users and click Add to open the User Details form.
Required Fields
| Field | Description |
|---|---|
| User Type | Select Internal for standard Composer users, or Integration for the connector user. |
| First Name | The user's first name. |
| Last Name | The user's last name. |
| The user's email address. For Conga IDP users, this is also what they use to log in. If multiple accounts share the same email address, the most recently created account becomes the primary. | |
| Username | For Conga IDP users: auto-populated from the Email field. Can be customized to create an email alias (e.g., [email protected]) if multiple accounts share the same email. For Salesforce IDP and other external IDP users: enter a username for informational purposes only - it is not used for authentication. |
| Role | The role controlling the user's permissions on the Platform. |
| External ID | Maps the user to an external system for data sync and authentication. For Salesforce IDP users: enter the user's Salesforce User ID. For Conga IDP users: enter any unique identifier. |
| Fields | Description |
|---|---|
| Permission Groups | Additional permission groups beyond what the assigned role provides. |
| Organization External ID | The IDP connection to associate this user with. Defaults to your organization's default IDP. Only change this if the user should authenticate through a different IDP than your default. |
| Timezone | The user's timezone. If left blank, the organization's timezone is used. Affects transaction expiration date calculations. |
| Preferred Locale | The user's locale for formatting dates, numbers, and currency. If left blank, the organization's locale is used. Only displays locales enabled at the organization level. |
| Currency | The user's default currency. If left blank, the organization's currency is used. |
| Alias | A short display name for the user. |
| Language | The user's language code (e.g., en-US). |
| Address | The user's address. |
| Phone Number | The user's phone number. |
