Grant Login Access to an Organization
- Click your user name in the Salesforce® header and click My Settings.
- Click Personal and click Grant Account Login Access.
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Select Public from the drop-down list next to Conga Support. You can change this back to No Access after your technical support issues have been resolved.
Finding your Organization ID
Conga Grid℠ Technical Support may ask for your organization ID when granting login access to your organization. Follow these steps to locate your ID:
- In Salesforce, click Setup.
- In the Administration Setup section, click Company Profile and click Company Information.
- On the Company Information screen, locate the Salesforce.com Organization ID.