Conga Product Documentation

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Working with Turbo Logs Viewer

The turbo log viewer tool allows you to view and monitor the logs generated by various activities and processes while working in the turbo-enabled Salesforce org. Administrators can use this tool to access and analyse log files for troubleshooting issues and the system's performance and behaviour. Refer to the following topics for more information.

Whitelisting the Turbo Log Viewer Tool in Salesforce Org

Whitelisting in Salesforce is a safety measure through which you can control who can access and interact with Salesforce org. Before accessing the tool, you first add the tool URL to the cross-origin resource sharing's (CORS) allowed list.

To whitelist the turbo log viewer tool

  1. Log in to Salesforce org.
  2. Click Setup > Administration Setup > Security Controls >CORS.
    A CORS page is displayed.
  3. In the Allowed Origins List section, click New.
  4. Enter https://tools.congacloud.io in the origin URL Pattern text box.
  5. Click Save.

Accessing the Turbo Logs Viewer Tool

To access the tool using the login option

  1. Go to https://tools.congacloud.io/tlogs/ on a web browser.
    A Tlogs tool is displayed.


  2. Click Login.
    You are redirected to the Salesforce login page. On successful login, you are redirected to the connected app which prompts you to allow access to the org.


  3. Click Allow to grant access.

You can also access the turbo log viewer tool using your Salesforce org instance URL and authentication token.

To access the tool using instance URL and auth token

  1. Go to https://tools.congacloud.io/tlogs/ on a web browser.
    A Tlogs tool is displayed.
  2. Enter your Salesforce org Instance URL and auth token.
    Note:

    By default, the term Bearer is added before auth token. Do not enter manually.

  3. If the logs are already enabled, click Get Logs to view the logs or click Filters to view customised logs by applying filters.
  4. Click Disable Logging to turnoff the logging.

To view the Customised Logs

  1. On the Turbo Logs Viewer page, click Filters.
    An Apply Filters popup window is displayed.
  2. Enter the following details.
    1. App Message
    2. Cart Id
    3. Class Name
    4. Correlation Id
    5. Log Level. Supported values: Trace, Debug, Information, Warning, Error, and Critical.
    6. Service Name. Supported values: All, Pricing-Web, Pricing-Cart, and Pricing-Data Admin.
    7. Start Time
    8. End Time
    9. Is Extensibility Log (toggle button)
    10. Use Tenant Id (toggle button)
  3. Click Apply.
    A list of logs is displayed based on your filter criteria.