Partner Commerce sends an email notification whenever the order changes its status. To use these email notifications you must configure email notification template settings in Salesforce.

Prerequisites

  • You must have configured the URL for the portal.

To configure email notification template

  1. Go to Setup > Administration Setup and click Customer Order Email Notification Templates.
  2. Click Edit.
  3. From Edit Template, replace {!recipient.name} with {recipient.Contact_Full_Name__c}.
  4. Click Save.