Known Issue

Important

This known issue only occurs in Conga's classic user interface. It does not appear when using the Lightning Component.

A false expiration warning appears when launching the Conga Quote Generation and Conga Invoice Generation solutions in Salesforce. Despite the expiration warning displaying in the Composer user interface, it will not prevent users from generating documents.

Resolution

Use one of the options below to resolve the false expiration message:

  • Use the DS7 parameter and run the solution in background mode. This prevents the false expiration message from displaying when the solution is launched.
  • Use the Lightning Component instead of a button or link. The false expiration message does not occur when using the Lightning Component.
  • Instruct your Salesforce users to ignore the false expiration message.