Smart Search embodies several search methods that enable you to perform sophisticated searches. You can perform the following searches and can combine many of them to create extremely general or granular searches.

Search Type	Description	Example
Keywords	Search for objects containing the keyword(s).	Object name: Agreement Name Document name: "MSA with Conga" Clause name: Terms and Conditions Account name: ABC corporation
Synonym search	Pull up keywords plus cognates.	"acts of God" ~ "force majeure" "contract" ~ "agreement" "worth" ~ "with value of"
Semantic alias	Pull up results of operative terms translated into operators.	A search for "Past due" is translated to "close date is before today"
Payment term queries	Search using conventional language for payment terms.	"Net-30" "Past due"
Literal search	Use quote marks to constrain the search.	"double indemnity" (does not return results for "indemnity" alone)
Fuzzy search	Search for approximate or "near miss" values.	"Show me NDAs with addenda" returns all NDAs with the word "addendum" or "addenda" in the text.
Search operators	Search with logical (AND, OR) operators. You can specify a main object (agreement, account, opportunity, etc.) as well as a related object.	Agreement start date greater than "1/1/2021" AND agreement end date less than "31/1/2021" Account equals "ABC Corporation" AND status category equals "import" AND status equals "review" Record type equals "MSA" AND region equals "North America" OR region equals "Europe"
Search operator + keyword	Search using search operators and keywords.	Agreement start date later than 1/1/2021 AND agreement end date before 1/31/2021 + "Force Majeure"
Context-driven or scope	Use specific inputs to narrow the scope of your query.	Agreement start date after 1/1/2021 AND record type = MSA AND (account type equals "customer" OR account industry equals "manufacturing")
Natural language	Search using ordinary language and a main object (agreement, account, opportunity, etc.)	Pull up agreements with a start date greater than 1st of January 2021 Pull up agreements over 100K Pull up agreements that are net due Contracts with payment term net 30
Natural language with nested terms	Search in ordinary language, using a main object and a related object.	In the search: "Pull up the service clauses for agreements over $20k," the main object is "agreements" and the related object is "clause".
Natural language with nested terms and keywords	Search in ordinary language using a main and related object, documents, and clause text.	Find all agreements over 100K which have a force majeure mentioned in them.
Natural language with nested, keywords, and Boolean expressions	Search in ordinary language using a main and related object, documents, and clause text along with Boolean expressions.	Find all agreements over 100K that contain both "force majeure" and "limitation of liability." Find all agreements over 100K that contain force majeure and limitation of liability and indemnification Find all agreements of type MSA over 100K that contain both force majeure and limitation of liability Find all agreements over 100K that contain force majeure and not audit rights
Natural language nested, keywords, and synonyms	Search in ordinary language using a main object, related object, documents, and clause text with synonyms.	Pull up agreements over 100K that mention act of God Pull up agreements over 100K that mention "Act of God"
Natural language nested, keywords, synonyms, and Boolean expressions	Search in ordinary language using a main object, related object, documents, and clause text along with synonyms and Boolean expressions.	Pull up agreements over 100K that contain an act of God but not indemnification
Natural language nested, keywords, synonyms, Boolean expressions, and scope	Search in ordinary language using a main object, related object, documents, and clause text along with Boolean expressions and scope.	Find all agreements of type MSA over 100K that mention both acts of God and limitation of liability
Semantic/superlative sort	Search with context from natural language comparators such as "most", "least", "top", "bottom", "newest", "oldest", and so forth.	Pull up top 3 agreements from last year
Partial filename search	Partial file name search returns all matches expansively.	A search for "quitclaim_21" returns all files that contain the string "quitclaim_21", including: rejected_quitclaim_210119.pdf quitclaim_210119.pdf quitclaim_211114.pdf
Negation queries	Natural-language negation phrase parsing.	"Show me all agreements that don't contain…"
Ballpark search	Search for numeric values approximating the search term.	"with a value close to $120,000" "soon" = "this month" "A few": 3
Superlative with ballpark search	Search using natural language strategies including both semantic superlative and approximation.	Show me the five most recent contracts with a valuation around 50,000
Request specific fields	AI provides results with info in requested categories per natural language request	Pull up the account and owner of all contracts over $120K
Search by any category	Search categories of records	Show me opportunities >100K Show me agreements > 100K
Multi-object search	This search combines multiple objects, letting you search across categories (e.g., contracts and opportunities).	Pull up opportunities with agreements greater than 10k
Answer searches posed as questions.	Smart Search parses queries posed as questions, rather than as searches.	How many contracts over $100,000 does Ted Jones have? How many agreements are with Acme Corp.? How many NDAs are with Acme Corp.?

Smart Search uses several Salesforce APIs to extract results, so there are limitations on what Smart Search receives from Salesforce. This includes not only a limit on the number of results, but results can vary between users issuing the same search.

Please contact the Conga Support team to add custom synonyms in the Smart Search.

To search content in agreement documents

Click the Smart Search tab.

If you have configured the quick-search box on the home page, you can initiate a keyword search or a natural language query. When you press Enter, you are taken to the Smart Search tab and can view your query results.

Enter a keyword, phrase, or text (natural language) in the search box and press Enter. A list of search results is displayed in rows. The number of search results is displayed below the search box. You can sort the columns alphabetically by clicking the sort icons ( or ) in the column headers and can resize the columns by dragging their borders.

Click the expand icon ( ) to view the content snippet that contains the search query. In the content snippet, the first occurrence of the search text is highlighted.

If you search with multiple keywords, all the keywords are highlighted in the snippet and you can also view the page number in which the keyword is found. If no matching text is found in a document, the snippet is not displayed.

To search by keyword

To perform a keyword search, enter one or more simple keywords for your search. For example, entering Force Majeure in the search bar returns objects and associated documents in Salesforce that contain the words "Force" and "Majeure", but also synonyms such as "act of God" and "earthquake."

Use quotes to return results contained to specific phrases. For example, enter Act of God to return only results that specifically contain the phrase "Act of God" or "Acts of God".
Use a keyword search to locate file names. For example, enter Acme_MSA.docx to bring up the file named "Acme_MSA.docx".

Smart Search cannot search the contents in the documents that are uploaded as Attachments. It will only search the filename of the Attachment with the input keyword.

Query Builder Search

Query builder searches consist of a natural-language query with field constraints.

Instead of manually entering search criteria into the search bar, you can build a search query by clicking the filter icon beside the search bar, selecting operators, and entering values or adding objects as your search requires.

Query builder presents the following options:

Primary Object
Take Action When
Custom Logic
Field
Filters
Add related objects

Query builder searches can be saved privately or shared publicly.

You can not apply a filter to a natural language search.

To build a query for agreements containing "MSA"

For example, to build a query that searches for agreement names containing the word "MSA":

Select Agreement as the primary object
Select Any conditions are met under Take Action When.
Select Agreement Name as the value for Field
Select the Contains operator
In the Value field, enter MSA .

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Search Strategies

To search content in agreement documents

To search by keyword

Query Builder Search

To build a query for agreements containing "MSA"