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Download page Frequently Asked Questions (TurboConfig).
Frequently Asked Questions (TurboConfig)
TurboConfig is a configuration engine to process product configuration rules while configuring products and finalizing a quote. TurboConfig offloads the computation workload from the Salesforce platform to the Conga Flexible Compute Platform built using microservices. The benefit of the TurboConfig is that users can sell complex configurations much faster because of significantly-optimized processing time. Also, it allows customers to expand the solution to other business units and sell faster.
For example, in a TurboConfig-enabled flow, when the Sales Representative adds a product or a favorite configuration to the cart, the application of complex constraint rules associated with them is offloaded to the Conga Flexible Compute Platform to process for faster response.
The Salesforce platform has limitations (such as heap size, CPU timeout limits, number of SOQL limits, and view state) that result in slower response times and usability issues. TurboConfig handles such complex rules and processes a volume of rules significantly faster.
TurboConfig is recommended when you have a large number of rules or highly complex configuration rules to be applied while selecting a product or configuring a bundle.
For example
- If you have more than 100 constraint rules (inclusion, exclusion, recommendation, and replacement rules) applicable across standalone and bundle products
- If you have more than 50 field expressions applicable across products and bundles
- If you have more than 100 product attribute value rules applicable across bundles
- If you have a complex bundle structure that includes more than 500 options and several option groups
- If you have complex bundles rules such as min/max, custom filter callback, repeat inclusions.
You must have a license for TurboPricing or TurboConfig to enable either service. If you do not have a license, please contact your Conga Account Executive before you begin. After you acquire a license TurboConfig instances will be provisioned for you.
For detailed instructions on how to enable TurboConfig, refer to instructions on how to turn on TurboConfig.
You must be on CPQ on Salesforce Summer 2020 release or above.
For a complete list of supported features on TurboConfig, refer to the feature matrix.
You can use TurboConfig for all or select products. However, the TurboEngines data sync services configure the selected products at a regular frequency.
For instructions on how to onboard the data sync services to TurboConfig, refer to the instructions here.
TurboEngines data sync provides a high-performance mechanism to sync the config and pricing master data at regular, scheduled intervals (or on-demand) between Conga CPQ on Salesforce, Turbo Pricing, and Turbo Config. To start using the data sync services, the tenant admin must configure settings for data sync services. For more information on configuring data sync settings, refer to Onboarding data sync services.
Yes, TurboConfig administrators can now make use of the TurboEngine Data Sync Admin application to configure and manage master data sync at regular scheduled intervals and on-demand.
Yes, if you have quotes in progress and if you have configured quotes using the Client execution mode, you can process the quotes using the CMS execution mode. However, if you have created a quote using the CMS execution mode when you switch to the Client execution mode, you may have to delete the line items and add them again.
Yes, You can enable TurboConfig for selective CPQ flows. You can use this functionality to avoid making TurboConfig as the default configuration engine and use the engine to process large and complex configuration rules.
For more information on configuring custom flows, refer to Configuring Custom Flows for TurboConfig.
For detailed instructions on how to enable TurboConfig, refer to instructions on how to turn on. Also, refer to the feature parity matrix before you switch to TurboConfig. Note that custom callbacks are not supported in this release.
When you refresh your sandbox, you must reconfigure TurboConfig after the refresh. Follow the onboarding process to enable TurboConfig in your sandbox after you have refreshed the sandbox.
There is no impact on any customizations you may have done on CPQ Objects. However, if you have written any configuration callbacks such as Option Filter Callbacks, you will be required to migrate your callback to TurboConfig using the microservice callback framework. Note that the callbacks are not supported in TurboConfig in the Winter 2020 release. Refer to the supported feature matrix before switching to TurboConfig engine.
No. ABO and Service CPQ are not supported to work with TurboConfig in the Winter ’20 release. For a complete list of supported features on TurboConfig, refer to the Feature Matrix.
TurboEngines run in a secure multi-tenant environment and TurboEngines are designed to provide full security and privacy with your data. The services are hosted in IBM Cloud, which is ISO 27001/2, SOC 1/2, GDPR compliant. Conga takes advantage of data encryption and access control features enabled by the cloud service provider. If you have any questions or need details, contact Conga Technical Support.