Conga Product Documentation

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Logging in to X-Author for Contract Advanced

Before you can work with your agreement documents in X-Author for Contracts Advanced, you must log in to your Salesforce org.

To log into X-Author for Contracts Advanced

  1. Open a new document or an existing document in Microsoft Word.
  2. In the Home tab, click the X-Author Contracts Advanced ribbon.
    The login panel opens.
  3. Click Login. or Click the Home button () and click Login.
    The Salesforce production login page opens.
  4. Enter your production credentials (user name and password) and click Login.
  5. If you are a first-time user, you may be prompted to allow access to X-Author for Contracts Advanced. Click Allow to proceed.

You are logged into the X-Author for Contracts add-in.

Note:

If you encounter an OAuth error while logging into X-Author for Contracts on Microsoft Windows, refresh the page or re-enter your login credentials to log in.

The following options are displayed when you click the Home button.


Option

Description

User Name & User ID

Displays the user name and ID

Contracts

Opens the contracts menu.

Templates

Opens the templates menu.

Documentation

Navigates the X-Author for Contracts Advanced documentation

Technical Support

Connects with the technical support team.

App Details (earlier System information)

Displays the system information that you are currently logged in to.

Log Out

To logout from the X-Author for Contracts

Note:

Note that, on the login page, when you click Log In To Sandbox, you are taken to the Salesforce sandbox login page, where you must enter Sandbox credentials to log in.

To reload the X-Author for Contracts Advanced pane

  1. Log in to X-Author for Contracts Advanced.
  2. Click the Left Arrow button () on the top right corner of the X-Author for Contracts pane. or
    • If you are using a Mac user, click the Information button () on the top right corner of the X-Author for Contracts pane.
  3. Click the Reload menu option.
  4. The X-Author for Contracts Advanced pane is reloaded. When you reload the X-Author for Contract Advanced pane, all changes you made while working on the document are retained. You will not lose any information because of reloading.

To log out of X-Author for Contracts Advanced

  1. Click the Home button ().
  2. Click Log Out "<username>" to log out

To close and restart the X-Author for Contracts Advanced pane

  1. Log into X-Author for Contracts Advanced.
  2. Click the Close button () on the right corner of the Task Pane to close the X-Author for Contracts Advanced pane.
  3. To reopen the X-Author for Contracts pane, click the X-Author Contracts ribbon in the Home tab.

When you reload/restart the X-Author for Contracts Advanced pane, all changes you made while working on the document are retained. You will not lose any information because of reloading/restarting.

Changing Orgs

After logging in to X-Author for Contracts Advanced for Advantage Platform, you can easily switch between your available organizations without needing to log in again every time you switch.
Note: This feature is only available for X-Author for Contracts Advanced for Advantage Platform Users. At this time, changing orgs is not available for X-Author for Contracts Advanced for Salesforce users or hybrid users. You can switch between AWS and Azure organizations.
  1. Log in to X-Author for Contracts Advanced for Advantage Platform.
  2. Select Change Orgs from the main menu dropdown.
  3. The Select Organization window opens with a list of your available organizations. Your current selected Org displays a "Current Org" flag. Your Default Org displays a "Default Org".
    Note: Use the Make Default toggle to designate a different Org as your Default Org
  4. Select the Org you want to switch to.
    Warning: Switch Orgs will close your current session. Make sure to save any changes first.
  5. Click Done.
You are now working in the selected organization.

Use Case: Switching Organizations to Manage Contracts Across Multiple Environments

This use case describes how users can switch between multiple organizations and set a default organization within X-Author for Contracts Advanced.

This use case provides an example of how to switch between organizations and set a default organization in X-Author for Contracts. Your implementation may vary based on your specific business requirements.

Business Context

Organizations using X-Author for Contracts Advanced often operate across multiple environments such as Production, Staging, QA, and Development. Contract administrators, legal teams, and sales representatives need the flexibility to work seamlessly across these environments without logging out and back in. By enabling organization switching and default organization settings within the application, businesses can streamline workflows, reduce administrative overhead, and ensure users always easily access their available environments.

Overview

This use case demonstrates how a user can switch between multiple connected organizations and designate a default organization. The organization switching feature allows users to:

  • View all available organizations from a centralized modal interface
  • Switch to a different organization with a single click
  • Set a preferred default organization that loads automatically upon login
  • Identify the current and default organizations through visual indicators

Scenario

A contract administrator at a manufacturing company manages contracts across five environments: Production, Preview, Staging, QA, and Development. The administrator primarily works in the Production environment but occasionally needs to test new contract templates in the Staging environment. To optimize their workflow, the administrator wants to:

  1. Set Production as the default organization so it loads automatically upon login
  2. Switch to the Staging organization to test a new contract template
  3. Return to the Production organization to continue daily contract management tasks

Actors/Roles

  • Contract Administrator: The primary user who manages contracts and needs to work across multiple organizational environments.
  • X-Author for Contracts Advanced: The application that provides the organization switching interface and manages user preferences.

Prerequisites

  • The user has valid credentials and is logged into X-Author for Contracts Advanced.
  • The user has been granted access to multiple organizations by a system administrator.
  • At least two organizations are configured and available in the system.

Steps to Set a Default Organization

To set Production as the default organization:

  1. Click the organization selector displaying the current organization name in the application header.
  2. In the Switch Organization modal, locate the Production organization in the list.
  3. Toggle the Set as default switch to the ON position for the Production organization.
  4. The system displays a "Default" badge next to the Production organization, confirming the selection.
  5. Click Close or click outside the modal to dismiss it.

Steps to Switch Organizations

To switch from Production to Staging:

  1. Click the organization selector in the application header. The current organization displays with a "Current" badge.
  2. In the Switch Organization modal, review the list of available organizations:
    • Production (Current, Default)
    • Preview
    • Staging
    • QA
    • Dev
  3. Click the Staging organization row.
  4. The system switches to the Staging environment. The organization selector now displays "Staging" as the current organization.
  5. The user can now perform contract management tasks in the Staging environment.

Result

  • The Production organization is set as the default and will load automatically on subsequent logins.
  • The user successfully switches to the Staging organization to test new contract templates.
  • Visual indicators (Current and Default badges) clearly identify the active and preferred organizations.
  • All contract data and settings reflect the selected organization's environment.

Next Steps

  • After completing testing in the Staging environment, repeat the switching process to return to the Production organization.
  • If workflow requirements change, update the default organization by toggling the Set as default switch for a different organization.

Best Practices

  • Set your most frequently used organization as default to reduce the number of clicks required to start working each day.
  • Verify the current organization before creating or modifying contracts to ensure changes are made in the correct environment.
  • Use non-production environments (Staging, QA, Dev) for testing new templates or configurations before applying them to Production.

Business Value

  • Reduces time spent switching between environments by providing a streamlined interface.
  • Minimizes errors by clearly indicating the current working environment.
  • Improves user productivity by automatically loading the preferred organization on login.
  • Supports compliance and governance by separating production and test environments.