In these release notes, you can find packages, requirements, features, enhancements, resolved issues, and known issues for the Conga Approvals October23.10.20 release. For documentation updates, see What's New in Approvals Documentation.

This documentation may describe optional features for which you have not purchased a license, therefore your solution or implementation may differ from what is described here. Contact your Customer Success Manager (CSM) or Account Executive (AE) to discuss your specific features and licensing.


The following packages and dependencies are required to upgrade to this release and use its new features. These are the minimum required versions; later versions are also supported. Prerequisites for each feature can be found in its documentation. Packages marked (New) are new for this release.


You must have Community Portal login credentials to download these packages.

You can register your org for Conga Push Upgrade, an automated tool that upgrades packages available in your production or sandbox Salesforce org to the latest versions. In addition, it also ensures all the Conga published managed packages are on the latest versions for your registered orgs. For more information, see Registering for Conga Push Upgrade.


Required for

Latest Certified Version 


Conga Approvals (New)

Conga Grid 

Conga Approvals Center


Conga Approvals Center

This package is not available in the Conga Install Center. 

  • Install in Production from here.
  • Install in Sandbox from here.

Conga Approvals Center


Conga Base Library


Conga Custom Approvals

Conga objects or other Salesforce standard/custom objects


Conga CPQ Approvals 

Conga CPQ

Conga CPQ Setup 


Conga Configuration & Pricing

Conga CPQ Approvals


Conga Contract Lifecycle Management


Conga Quote Management

Conga CPQ Approvals


Conga Quote Configuration Integration

Conga CPQ and Quote Management

Conga Quote CLM Integration

Conga Quote Approvals

Conga Quote Management
Conga Quote Configuration Integration


Conga CLM Configuration Integration

Conga CLM


For more information on installing Approvals managed packages, refer to Installing Conga Approvals Packages. For more information on upgrading Approvals managed packages, refer to Upgrading Approvals.

System Requirements and Supported Platforms

For information pertaining to the requirements and recommendations, you must consider before you proceed with the installation of the Conga product suite delivered on the Salesforce platform, see the System Requirements and Supported Platforms Matrix.

New Features

There are no new features in this release.


Approvals has been changed to permit configurable verbose Apex exception logging within Salesforce's security standards.

Data Model Changes

There are no data model changes in this release.

Fixed Issues

The following table lists the issues fixed in this release. If any actions are required, they will be listed in this table.

Case NumberConga Internal IDDescription

Approver cannot take ownership of approval requests from the queue if the approver is a backup approver of users whose total queue/group memberships exceeds 50.


When trying to approve an approval request from the MyApprovals Sf1 page, user receives an error message, cannot leave page, and approval status is unchanged.


Refreshing a page in Lightning console reverts approval status to "Pending approval".

Known Issues

The following issues are known for this release.

Conga Internal IDDescription
COREAPPS-7203If an approval process has multiple line items in the quote, clicking Submit for Approval from the cart or previewing the approvals results in an Apex heap size error.
COREAPPS-5906On creating an ad hoc approval, users are directed back to the product configuration page instead of the quote/proposal record.
COREAPPS-5349Reapprovals break due to a mismatch between the left-hand side and right-hand side values of the Net Adjustment % field. 
COREAPPS-165Consolidated approval does not work if a backup approver is in place. In an approval rule with no step dependencies, the system does not consolidate approval requests to the same approver.

DOC ID: IWAOCT23RN20231020