Credit and Rebill functionality allow you to credit the entire the invoice and rebill it. This functionality is helpful when you want to make any changes to the invoice without any pricing change or any impact the billing schedules. 

Credit and Rebill functionality create credit memo line items for each invoice line item. The credit amount is equal to the invoice amount. When you approve the credit memo, a Related A/R transaction record is created with the reason code Credit and Rebill. The status of all the billing schedules changes to Pending Billing.

Credit and Rebill functionality is applicable only for:

  • Approved Invoices
  • Invoices that do not have credit memos associated to them.

To apply credit and rebill


  1. Navigate to the invoice on which you want to apply credit and rebill.
  2. Click Credit and Rebill.


  3. Following page displays the summary of the credit memo line items that are created and the impact on the existing billing schedules. 
  4. Select the credit memo processing options
    If you select Auto Approve Credit Memo, the credit memo line items are created with the Approved status. Related A/R Transaction record is created and the status of all the billing schedules changes to Pending Billing.
    If you do not select Auto Approve Credit Memo, credit memo line items are created in the Draft Status. Related A/R Transaction record and the status of all the billing schedules changes to Pending Billing after you manually approve the credit memo.
  5. Click Submit.

Invoice the billing schedules to rebill them.