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Composer API Error Handling
Below is a list of the known Composer API Status error messages.
Error Code | Error Category | Error Message | Reason | Retriable | Conga Retry |
---|---|---|---|---|---|
Internal | (Exception) ex.message. | Error getting configuration for orgId and providerKey. | False | 3 times | |
Internal | (Exception) ex.message. | Error saving configuration for orgId. | False | 3 times | |
Internal | Error retrieving configuration: Category {configurationGetRequest.Category}, Name | No Email configuration could be found for this Category and Name. | False | 3 times | |
Internal | Error retrieving configuration: Category {configurationGetByCategoryRequest.Category}. | No email configuration could be found for this Category. | False | 3 times | |
Internal | Error saving configuration: {configurationAddRequest}. | Error when saving new email configuration. | False | 3 times | |
Internal | Error saving configuration: {configurationUpdateRequest}. | Error when updating email configuration. | False | 3 times | |
Other | Cannot save configuration without a valid provider. | Error in saving configuration. | False | 3 times | |
Internal | Error saving configuration. | Error saving configuration for orgId and providerKey. | False | 3 times | |
E0200 | Salesforce | Unable to get master object name | Invalid master Object Id or name. | True | 3 times |
E0201 | Salesforce | Unable to get download document from SFDC | Invalid json file content or invalid file type. | True | 3 times |
E0202 | Salesforce | Get content version data error | Failed to query to receive content version data. | True | 3 times |
E0203 | Salesforce | Get query fields error | SOAP operation failed to retrieve data. | True | 3 times |
E0204 | Salesforce | Fetch data from SFDC error | Fetch data from SFDC error. | True | 3 times |
E0205 | Salesforce | Unable to get master object name | API requests limit reached in customer org. | False | At least once |
E0206 | Internal | Load transaction error | Could not find transaction for given correlationId. | true | At least once |
E0207 | Internal | Save transaction error | Save transaction error | true | At least once |
E0208 | Internal | Update transaction error | Update transaction error | true | At least once |
E0209 | Internal | Data gather error | Data gather error | True | 3 times |
E0210 | Internal | Get package model from data-store error | Error while downloading JSON | False | At least once |
E0211 | Internal | Save JSON stream error | Could not save data stream to database | True | 3 times |
E0212 | Internal | Data command process Error | Data command process Error | False | At least once |
E0213 | Internal | Error while trying to emit data | Event not successfuly published | False | At least once |
E0214 | Other | Invalid SessionId | Invalid Input. Please provide a valid Id. | False | At least once |
E2000 | Salesforce | All query ids are invalid. Please verify the query ids used in the request. | All query ids are invalid. Please verify the query ids used in the request. | False | At least once |
E2010 | Salesforce | There was an issue formatting the SOQL statement for query {currentQueryId}.{ex.Message}. | There was an issue formatting the SOQL statement for query {currentQueryId}.{ex.Message}. | False | At least once |
E2020 | Salesforce | EmailToId provided is incorrect length. | EmailToId provided is incorrect length. | False | At least once |
E2030 | Other | EmailToId must be Contact, Lead, or User Salesforce item. | EmailToId must be Contact, Lead, or User Salesforce item. | False | At least once |
E2040 | Salesforce | No results found for email object in Salesforce. | No results found for email object in Salesforce. | False | At least once |
E2050 | Salesforce | Could not find email object with given EmailToId. | Could not find email object with given EmailToId. | False | At least once |
E2060 | Internal | Failed to get email contact(s) from Salesforce. | Failed to get email contact(s) from Salesforce. | True | At least once |
E2070 | Internal | Failed to save the oversized Template. | Failed to save the oversized Template. | False | At least once |
E2080 | Internal | Failed to save the Template. | Failed to save the Template. | False | At least once |
E2090 | Internal | There isn't any data to put in the stream. | There isn't any data to put in the stream. | False | At least once |
E2100 | Salesforce | Unable to lookup the TemplateId, no Salesforce session passed. | Unable to lookup the TemplateId, no Salesforce session passed. | False | At least once |
E2110 | Internal | Only Communication Templates are available in Composer Lite. | Only Communication Templates are available in Composer Lite. | False | At least once |
E2120 | Salesforce | An error occurred while loading the template for id:{TemplateId}. | An error occurred while loading the template for id:{TemplateId}. | True | At least once |
E2130 | Salesforce | Unable to pull the data for Template Id: {TemplateId}.{ex.message}. | Unable to pull the data for Template Id: {TemplateId}.{ex.message}. | False | At least once |
E2140 | Internal | Failed to save the Local Template | Failed to save the Local Template | False | At least once |
E2150 | Salesforce | EmailAdditionalTo address not found in Salesforce database | EmailAdditionalTo address not found in Salesforce database | False | At least once |
E2160 | Salesforce | Email not found in Salesforce database. | Email not found in Salesforce database. | False | At least once |
E2170 | Internal | Your merge request requires Composer Advanced Features. Please contact your administrator. | Merge request included advanced features like Link&Track (ds7 = 550, 551, or 552), but ComposerEdition neither EnterpriseEditionAdvancedFeatures nor BusinessEditionAdvancedFeatures. | False | At least once |
E2180 | Internal | Composer failed to create the document link. | Failed to create document link for Link&Track feature. | False | At least once |
E2190 | Internal | Unable to get the updated queue operation for {correlationId}. | Unable to get the updated queue operation for {correlationId}. | False | At least once |
E2200 | Internal | One or more templates did not get retrieved in the allotted time. | One or more templates did not get retrieved in the allotted time. | True | At least once |
E2210 | Salesforce | The Template Id {templateId} was not found. | The Template Id {templateId} was not found. | False | At least once |
E2220 | Internal | One or more templates could not be retrieved. | One or more templates could not be retrieved. | True | At least once |
E2230 | Internal | One or more templates had the gather operation canceled. | One or more templates had the gather operation canceled. | True | At least once |
E2240 | Internal | The aggregate template size exceeds the size allowed. {aggregrateTemplateSize} Mb / {fileSizeLimit} | The aggregate template size exceeds the size allowed. {aggregrateTemplateSize} Mb / {fileSizeLimit} | False | At least once |
E2250 | Internal | One or more attachments did not get retrieved in the allotted time. | One or more attachments did not get retrieved in the allotted time. | True | At least once |
E2260 | Internal | Failed to retrieve one or more attachments. | Failed to retrieve one or more attachments. | True | At least once |
E2270 | Internal | One or more attachments had the retrieval operation canceled. | One or more attachments had the retrieval operation canceled. | True | At least once |
E0001 | Internal | Invalid Sign provider | Invalid Sign provider | False | At least once |
E0002 | Internal | Customer does not have a OneSpan account provisioned | Customer does not have a OneSpan account provisioned | False | At least once |
E0003 | Internal | CongaSign 2.0 API failed to create the package | CongaSign 2.0 API failed to create the package | False | At least once |
E0004 | Internal | Failed to reach CongaSign 2.0 API | Failed to reach CongaSign 2.0 API | False | At least once |
E0005 | Internal | Failed to retrieve the merge document(s) | Failed to retrieve the merge document(s) | False | At least once |
E0006 | Internal | Invalid Sign request body provided | Invalid Sign request body provided | False | At least once |