Conga Contracts Conga Contracts Troubleshooting Login Issue - Blue Screen Current: Login ID/Password Not Recognized PDF Download PDF Download page Login ID/Password Not Recognized. Current page All pages Login ID/Password Not Recognized An error message displays when logging in to Conga Contracts. For example, Invalid Password, No Account Exists, or User is Disabled.Question or ProblemAn error message displays when logging in to Conga Contracts. For example, Invalid Password, No Account Exists, or User is Disabled.Solution and/or CauseContact your System Administrator who can reset your password or reactivate you as a user. ×