Conga Product Documentation

Welcome to the new doc site. Some of your old bookmarks will no longer work. Please use the search bar to find your desired topic.

Log Details

Note: The Log Details panel is available only in the Modern UI. If you are using the Classic UI, switch to the Modern UI to access this panel. For more information on how to switch between Classic UI vs Modern UI, see Switch between Classic UI and Modern UI .

The Log Details panel provides a comprehensive view of an individual telemetry log entry, including its summary metadata, trace and span identifiers, and the full log output. You can access it from either the table (list) view or the grid (card) view on the Telemetry Logs page.

When you select a log entry from the Telemetry Logs page, the Log Details panel opens as a slide-out panel on the right side of the screen. This panel displays all relevant information for the selected log without navigating away from the main log listing, allowing you to inspect individual log entries in context and quickly move between adjacent entries. The panel is designed to surface the most critical information first, starting with a severity-coded header, followed by a summary of key metadata, distributed tracing identifiers, and the full log output.

Accessing Log Details

You can open the Log Details panel from both available view modes on the Telemetry Logs page. In Table (List) View, clicking any row in the Telemetry Logs table opens the panel. The selected row is highlighted with a distinct background color to indicate which log entry is currently being inspected. In Grid (Card) View, you can click the Trace ID link on any log card to open the panel.

Panel Header

The header area of the Log Details panel contains a severity badge, navigation controls, and a close button. Next to the title, a color-coded severity badge indicates the severity level of the current log entry. Two navigation arrow buttons (up and down) are available in the header and allow you to move to the previous or next log entry in the filtered list without closing the panel.

Log Summary

Directly below the header, the Log Summary section displays key metadata fields. The Log Time field shows the timestamp when the log entry was recorded, formatted as a locale-specific date and time string (for example, 2/23/2026, 10:45:32 AM). The Duration field indicates the time taken by the operation associated with this log entry, measured in milliseconds (for example, 4209 ms). Duration is available only in the last log of any event; for other logs in the sequence, this field may be empty.

The Product field identifies which Conga product generated the log entry. The Service Name field shows the specific microservice or worker process that generated the log. The Severity field repeats the severity level classification of the log entry (Critical, Error, Warning, Informational, or Debug) in text form.

Trace and Span Identifiers

Below the Log Summary, a dedicated section displays the distributed tracing identifiers associated with the log entry. These identifiers allow you to correlate the log with broader request traces across multiple services.

  • The Trace ID is a unique 32-character hexadecimal identifier that represents the entire distributed trace, meaning the end-to-end request flow to which this log belongs. A Copy button is available to copy the Trace ID to the clipboard.
  • The Span ID is a unique identifier for the specific span, or unit of work, within the trace that generated this log entry. A Copy button is available to copy the Span ID to the clipboard.

These identifiers are essential for correlating the log with broader request traces across multiple services in a distributed architecture.

Logs Output

The bottom portion of the Log Details panel displays the raw log output associated with the selected entry. A Copy button is available to copy the entire log output text to the clipboard. The log output typically includes error messages, stack traces, or informational messages that provide the technical detail needed for debugging and troubleshooting.