Conga Product Documentation

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Approval Center

The Approval Center is a streamlined dashboard designed to manage and monitor approval requests for various objects, such as agreements or proposals, and for custom objects. With the Approval Center, you can easily track, approve, reject, or reassign multiple requests from one centralized location. It offers a clear overview of approval statuses, helping you efficiently manage pending, approved, and rejected requests.

Prerequisite

Define the objects for which you want to display approval requests. For more information, refer to the Approval System Properties.

Accessing the Approval Center

You can access it from the App Launcher () > Shared Apps > Approval Center (). The interface includes a summary dashboard that categorizes approval requests for specific objects by their status (Pending, Approved, Rejected). You can expand an object record to view detailed information and all associated approval requests.

Key Features

  • Centralized View of Approval Requests: View object-specific requests, including the total number of approval requests, and their pending, approved, and rejected statuses.
  • Easy Tracking of Approvals: Track all approval requests in real-time with an organized layout.
  • Bulk Operations:

    Perform bulk actions, such as approving, rejecting, or reassigning multiple approval requests to yourself. To learn more about these actions, see My Approvals.
    Note: The approval status of the request is updated based on predefined Approval Policies, such as Unanimous, Majority, Percent, or Quorum, ensuring efficient and rule-based approval processing.
  • Search and Filter Options: Search for an approval request by entering a keyword or use the Advanced Search () icon for more filtering options. For more details, see Filtering Records in the Grid View.
  • Customizable Column View: Customize the columns displayed in the grid to match your preferences. For more details, see Managing View Settings.
  • Export Requests: Export approval request data directly from the parent grid for offline use or reporting. For more details, see Exporting Records from Grid View to CSV or Excel.