Billing Schedules for Cancelled Assets

When you cancel an asset, the cancellation is effective only after one day's time.

Example 1

You are a customer service representative for a telecommunications company and you cancel a customer's data subscription plan mid-cycle when the status of each Billing Schedule is Pending Billing.

Before you cancel the subscription, you see the following Billing Schedules.


Billing Schedule	Period Start	Period End	Status	Fee Amount
BS1	1/1/2015	1/31/2015	Pending Billing	100.00
BS2	2/1/2015	2/28/2015	Pending Billing	100.00
BS3	3/1/2015	3/31/2015	Pending Billing	100.00
BS4	4/1/2015	4/30/2015	Pending Billing	100.00

After you cancel the subscription, you see that status of schedules changes.


Billing Schedule	Period Start	Period End	Status	Fee Amount	Superseded
BS1	1/1/2015	1/31/2015	Pending Billing	100.00
BS2	2/1/2015	2/28/2015	Superseded	100.00	Yes
BS5	2/1/2015	2/14/2015	Pending Billing	50.00
BS6	2/15/2015	2/28/2015	Cancelled	50.00
BS3	3/1/2015	3/31/2015	Cancelled	100.00
BS4	4/1/2015	4/30/2015	Cancelled	100.00

In the above example, because you cancelled the subscription mid-cycle, the original Billing Schedule is superseded and replaced by the following new Billing Schedules.

BS5 is for the partial period that is still active and has not been billed.
BS6 is for the partial period that has been cancelled.

Also, because the Billing Schedules for March and April are unbilled their status is set to Cancelled.

Example 2

Consider another example where you want to cancel a customer's data subscription plan mid-cycle when the status of some Billing Schedules is Pending Billing and others is Invoiced.

Before you cancel the subscription, you see the following Billing Schedules.


Billing Schedule	Period Start	Period End	Status	Fee Amount
BS1	1/1/2015	1/31/2015	Invoiced	100.00
BS2	2/1/2015	2/28/2015	Invoiced	100.00
BS3	3/1/2015	3/31/2015	Invoiced	100.00
BS4	4/1/2015	4/30/2015	Pending Invoiced	100.00
BS5	5/1/2015	5/31/2015	Pending Billing	100.00

After you cancel the subscription, you see that status of schedules changes.


Billing Schedule	Period Start	Period End	Status	Fee Amount	Superseded
BS1	1/1/2015	1/31/2015	Invoiced	100.00
BS2	2/1/2015	2/28/2015	Invoiced	100.00	Yes
BS6	2/15/2015	2/28/2015	Cancelled	50.00
BS7	2/15/2015	2/28/2015	Pending Billing	-50.00
BS3	3/1/2015	3/31/2015	Invoiced	100.00	Yes
BS8	3/1/2015	3/31/2015	Pending Billing	-100.00
BS4	4/1/2015	4/30/2015	Cancelled	100.00
BS5	5/1/2015	5/31/2015	Cancelled	100.00

In the second example, because you cancelled the subscription mid-cycle, the Billing Schedule for February is invoiced and is augmented with two new Billing Schedules.

BS6 is for the partial period that was cancelled and is used to record that portion of the invoiced amount that was cancelled.
BS7 is also for the partial period that was cancelled and it is used to generate an Invoice Line Item in order to reflect the credit for the portion of the invoiced amount that was cancelled.

Because the entire period for March is already invoiced it augments a single Billing Schedule that is used to generate an Invoice Line Item that then reflects the credit for the invoiced amount was cancelled. The Billing Schedules for April and March are unbilled their status is changed to Cancelled.

Example 3

Scenario 1: Cancellation mid-cycle

Assume that you have to cancel a customer’s one-time product ‘Installation Device MF9’ mid-cycle.

Before cancellation, you see the following Billing Schedule.


Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
BS1	1/1/2016	6/30/2016	Pending Billing	200

After cancellation, the status of the Billing Schedule will be Pending Billing and no refund amount is credited to the customer.


Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
BS1	1/1/2016	6/30/2016	Pending Billing	200

If the product is invoiced and then you terminate it, the status of Billing Schedule will be Invoiced and no refund amount is credited to the customer.


Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
BS1	1/1/2016	6/30/2016	Invoiced	200

Scenario 2: Cancellation on start date

Assume that you have to cancel a customer’s one-time product ‘Installation Device MF9’ on start date of the billing cycle.

Situation 1: If the status of the billing schedule is "Pending Billing".

Before cancellation, you see the following Billing Schedule.


Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
BS1	1/1/2016	6/30/2016	Pending Billing	200

After cancellation, the status of the Billing Schedule will be as follows depending on the same day cancellation criteria being enabled or disabled.


Cancellation Criteria	Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
Same day cancellation = True	BS1	1/1/2016	6/30/2016	Cancelled	200
same day cancellation = False	BS1	1/1/2016	6/30/2016	Pending Billing	200

Situation 2: If the status of the billing schedule is "Invoiced"

Before cancellation, you see the following Billing Schedule.


Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
BS1	1/1/2016	6/30/2016	Invoiced	200

After cancellation, the status of the Billing Schedule will be as follows depending on the same day cancellation criteria being enabled or disabled.


Cancellation Criteria	Billing Schedule	Start Date	End Date	Status	Fee Amount	Superseded
Same day cancellation = True	BS1	1/1/2016	6/30/2016	Invoiced	200	Yes
Same day cancellation = True	BS2	1/1/2016	6/30/2016	Pending Billing	-200
same day cancellation = False	BS1	1/1/2016	6/30/2016	Invoiced	200

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Billing Schedules for Cancelled Assets

Example 1

Example 2

Example 3

Situation 1: If the status of the billing schedule is "Pending Billing".

Situation 2: If the status of the billing schedule is "Invoiced"

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