Conga Product Documentation

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Billing Schedule Status

A regular billing cycle moves through each of the following statuses sequentially in a product's billing schedules:

  • Pending Billing

    Whenever a new billing schedule is created, its status is marked as "Pending Billing". Unless the schedule is not filtered for invoicing, this status will not change.

  • Pending Invoice

    After an invoice run, if a billing schedule qualifies for invoicing, the status changes to "Pending Invoice".

  • Invoiced

    If an invoice is approved, the status changes to "Invoiced".

For amendments and cancellations, the status changes to:

  • Superseded

    If a billing schedule is overwritten by new billing schedules.

  • Cancelled

    If you terminate a product with the status "Pending Billing" or "Pending Invoice", the billing schedules after the termination date will be marked as "Cancelled". No further action will be taken for the billing schedules with cancelled status.

  • Invoice Cancelled

    If you terminate a product with the status "Invoiced", the billing schedules after the termination date are marked as "Invoice Cancelled".

Billing Schedule Category

The billing schedule category is as follows:

  • Fee: A billing schedule generated for a regular product is in the Fee category.
  • Cart Credit: A billing schedule generated for a negatively priced product is in the Cart Credit category.