Conga Product Documentation

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Configuring Incentive System Property for Loyalty

Loyalty Management requires an Incentive System Property record to support loyalty transaction processing and loyalty cycle operations.

The system uses this configuration to:
  • process loyalty transactions
  • calculate loyalty points
  • evaluate loyalty tiers
  • process loyalty cycles for enrolled members
Without this configuration, the system cannot process loyalty point accrual and loyalty cycle operations correctly.

Prerequisites
  • Installation and configuration Loyalty Management
  • Administrative access to create custom setting records
  • Create the required loyalty programs
  1. Navigate to Incentive System Property.
  2. Click New.
  3. Create a record name as Loyalty.
  4. Activate the Incentive System Property record before you create loyalty enrollments or process loyalty transactions.
  5. Click Save.