Frequently Asked Questions
- At what point can a user no longer cancel a Conga Sign Transaction?
A Conga Sign Transaction cannot be canceled once it is Completed or Canceled. Users may cancel a Conga Sign Transaction at any point before the Transaction is Completed.
- As a Salesforce User sending a Conga Sign Transaction, where can I cancel the
Transaction?
The sender can only cancel the transaction from the "Cancel Transaction" button on the Conga Sign Transaction record.
- As a Signer, where can I cancel the Transaction?
Signers can cancel the transaction after clicking the Begin Signing button in the invitation email and then clicking the Cancel button in the Signing user interface.
- Does deleting a Conga Sign Transaction record cancel the Transaction?
No, deleting a Conga Sign Transaction record does not cancel the Transaction.
- Can a Recipient with a Signer Role of 'CC' cancel a Conga Sign Transaction?
No, a Recipient must have a Signer Role of 'Signer' to cancel a Conga Sign Transaction.
