Granting Login Access
Granting login access is essential for troubleshooting and support purposes. It allows an administrator or support personnel to access a user's account to diagnose and resolve issues effectively. This process ensures that the necessary permissions are temporarily granted, maintaining security while providing the needed assistance.
- Go to Setup in the Quick Find Box, search and select Grant Login Access.
- From the Conga Support picklist, select an option for access duration.
- Click Save.