Responding to a Send for Review Request
The X-Author Contracts add-in for Outlook not only provides negotiators with the ability to send documents for review, but also provides a mechanism for internal reviewers to directly check-in documents to Contract Management after making changes and/or providing feedback. Internal reviewers can simply reply to the email they received and attach their reviewed, tracked agreement document addressed to the review owner and then choose to check it in at the moment the email instance is sent.
The examples provided in this section use Microsoft Outlook and Microsoft Word 2013. Depending on your version of Microsoft Office, certain menu actions and elements of the user interface may be in different locations. Apttus functionality remains the same regardless of the Office version.
Internal vs. External Reviewers
Send for Review from X-Author Contracts provides a solution that allows contract negotiators to send documents for review to any recipient that can be reached by email. This means that reviews can be sent not only to users who are a part of the negotiators organization (internal) but also to reviewers outside of the organization (external). Internal reviewers are assumed to have both access to the same Salesforce org as the negotiator and the X-Author Outlook add-in installed on their machine. It is not necessary for internal reviewers to have X-Author Contracts for Word as they may not be initiating reviews or tracking documents, but they must have the proper credentials to connect to the right org from within Outlook.
External reviewers can have any email client: Outlook, Gmail, MSN, etc., but it is assumed that even if they do have the X-Author Contracts add-in for Outlook that they are not part of the same organization. External reviewers should not have the ability to check-in documents via a response to the review. When they respond to the Send for Review, external reviewers simply return the reviewed document to the contract negotiator. The negotiator then downloads the document and checks it into the agreement record on behalf of the reviewer.
To respond to a Send for Review request and check-in a tracked document
As a prerequisite, the reviewer responding to the Send for Review request must:
- be an internal reviewer (Apttus customer with a licensed X-Author Outlook add-in).
- have downloaded and saved the document originally sent by the negotiator/SFR owner.
This document has properties assigned to it when the review was initiated which are
recognized by Outlook and allow for the reviewer to check-in the document when
sending an email instance in response.Note:
Do not work with a document opened directly from email as it will always be read-only.