In cases where you need to initiate data sync manually, you perform on-demand data sync from the Sync Settings page. 


  • Data sync must be enabled for the given consumer profile.
  • The consumer profile must include one or more simple or complex objects.

To run data sync manually

  1. Go to the Sync Settings page.
  2. Click Sync Now. The data sync process is begun and you are redirected to the Run History tab.
  3. Review Run History to view sync details and any associated errors.

    • If sync is in progress when you invoke on-demand sync, the sync is queued and executes after the in-progress sync is complete. 
    • If the sync fails for one or more objects, you can retry the sync. Refer to Retrying Data Sync for steps.