Conga Product Documentation

Welcome to the new doc site. Some of your old bookmarks will no longer work. Please use the search bar to find your desired topic.

Change in Preference

The Preference captures the organizational policies or customer preferences to generate billing schedules. It contains settings to generate recurring billing schedules and compute fee amounts.

Any change in preference (or its key fields) during an ongoing contract is considered a disruption because it can have a significant impact on the flow of the revenue of the contract. When a change in preference is initiated (as a part of an ABO or individual change), the existing billing schedule records are superseded and new records are created, irrespective of any global billing setting or configuration.

New Sale

There is a new sale of a recurring product for one year contract starting from 01 January 2025 with TCV (Sales) of USD 1,200.00. The billing frequency is Quarterly.

A Preference, My Billing Pref - A, is associated to the contract with the following settings:
  • Billing Cycle Start = Billing Day of Month
  • Billing Day of Month = 15th of the Month

When billing is initiated for this subscription, billing header and schedule records are generated.

The billing header is as follows:

BH NameCurrent OLIBilling Start DateBilling End DateTCV (Sales)Billing FrequencyPreferenceBillable Amount for Current OLIStatus
BH-107OLI-12801-January-202531-December-2025USD 1,200.00QuarterlyMy Billing Pref - AUSD 1,200.00Active
The schedule records are as follows, the first record is invoiced.
Note: Schedule details are not shown here.
NamePeriod Start DatePeriod End DateActual Fee AmountInvoice Status
BSR-101-January-202514-January-2025USD 46.67Invoiced
BSR-215-January-202514-April-2025USD 300.00Pending Billing
BSR-315-April-202514-July-2025USD 300.00Pending Billing
BSR-415-July-202514-October-2025USD 300.00Pending Billing
BSR-515-October-202531-December-2025USD 253.33Pending Billing

After amendment

The asset undergoes an amendment to add a markup of USD 400.00 with a new preference for the entire term. Due to the markup amount, the TCV (Sales) is increased to USD 1,600.00.

The new Preference, My Pref - B, has the following settings:
  • Billing Cycle Start = Billing Day of Month
  • Billing Day of Month = 1st of the Month

When billing is initiated, all the previous records in pending billing status are superseded and the invoiced ones are refunded. New records are created as per the new Preference with the new fee amount. The new Preference is stamped on the billing header.

The billing header is as follows:

BH NameCurrent OLIBilling Start DateBilling End DateTCV (Sales)Billing FrequencyPreferenceBillable Amount for Current OLIStatus
BH-107OLI-12901-January-202531-December-2025USD 1,600.00QuarterlyMy Billing Pref - BUSD 400.00Active
The schedule records are as follows.
Note: Schedule details are not shown here.
NamePeriod Start DatePeriod End DateActual Fee AmountInvoice Status
BSR-101-January-202514-January-2025USD 46.67InvoicedInvoiced BSR remain as is
BSR-215-January-202514-April-2025USD 300.00SupersededBSRs in Pending status are superseded
BSR-315-April-202514-July-2025USD 300.00Superseded
BSR-415-July-202514-October-2025USD 300.00Superseded
BSR-515-October-202531-December-2025USD 253.33Superseded
BSR-601-January-202514-January-2025(USD 46.67)Pending BillingRefund for BSR-1
BSR-701-January-202531-March-2025USD 400.00Pending BillingNew BSRs as per new Preference
BSR-801-April-202530-June-2025USD 400.00Pending Billing
BSR-901-July-202530-September-2025USD 400.00Pending Billing
BSR-1001-October-202531-December-2025USD 400.00Pending Billing