Conga Product Documentation

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Billing for Users

With this section, you can find out how Conga Billing works and how to manage your organization's and your customers' billing and invoicing requirements.

Topic

Description

What's Covered

This section walks the Billing Operation Manager through a set-up of the entire billing process. It covers information, step-by-step instructions, and use cases for the features provided by Conga Billing.

Primary Audience

Billing Operation Manager, Finance User

IT Environment

Refer to the latest Conga Billing Release Notes for information on System Requirements and Supported Platforms.

Other Resources

  • CPQ for Administrators: Refer to this section for setting up products, price lists, constraint rules.
  • CPQ for Users: Refer to this section for detailed information on Asset Based Operations.
  • X-Author for Contracts for Users: Refer to this documentation for detailed instructions on setting up templates for Invoices and Credit Memo documents.

This section describes the following tasks:

  • To oversee and streamline your billing and collections processes.
  • To manage the billing for different types of assets including one time, usage, or recurring.
  • To adjust billing for an asset-based order.
  • To issue billing adjustments, track and approve invoices.
  • To view and understand billing schedules, usage schedules, and billing preferences.
  • To adjust and customize invoice presentation.
  • To coordinate and resolve sales tax issues.
  • To approve tax credit requests from customers.
  • To create custom billing plans and milestone billing plans.