Conga Product Documentation

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Generating an Invoice Statement

An invoice statement incorporates amounts owed from past invoices till the specified date. An Invoice Statement Template includes the current outstanding balance owed by your customer and that amount includes all of the A/R transactions related to that invoice. For instance, one of your customers requires an updated statement of all the purchases they have made with the amount paid to date, and the total remaining invoice balance. To fulfill this requirement, you can go to the last generated invoice for this customer account and generate an Invoice Statement.

You can generate an Invoice statement from the Invoice Detail page.

Before generating an invoice statement, you will need a template to base the Invoice statement on. You will also have to create a new picklist of type Invoice Statement for the Type field of the Template object. You must then edit the Additional Information section of the customer Account or Account Location to include the Default Invoice Statement Template.



To generate an Invoice Statement for a customer account

  1. Select the last invoice you generated for the specific customer account.


  2. Click Generate Invoice Statement.
  3. In the Notes and Attachments section, click the latest attachment.
  4. On the Attachment detail page, click View File.

To regenerate an invoice attachment

You can re-generate the invoice document by selecting an alternate document template.
  1. Go to the Invoice Detail page of an invoice and click Regenerate Invoice Attachment.
    The Generate Attachment page opens showing the Invoice Number, Invoice Attachment Template picklist, and previously generated invoices in the Attachment(s) section.
  2. Select the desired template from the Invoice Attachment Template picklist. This lists all the active templates in the system.
    Note: If a template is not selected, an error message pops up on clicking the Generate button.
  3. Click Generate. A pop-up opens confirming that the document has been generated. It also shows the message to wait for the job to complete and refresh the page if you do not see the new attachment.
  4. Click OK.
The generated document is available as an attachment under Notes & Attachment related list. If Custom Invoice Numbering is activated, the new document name has the format - 'Custom Invoice Number'_'Template Name'_Date. If not, the document name consists of the Salesforce Auto Number.