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Upgrading Intelligent Workflow Approvals 6.5 to 7.1

When you upgrade the IWA package from 6.5 to 7.1, ensure that you make the manual changes listed in this section. Ensure that you make the changes after you install the IWA 7.1 package. To use the 7.1 feature and capabilities, ensure that you execute all the upgrade steps.

If the assignee type is Related User in Approval Rule entry, it should refer to a User lookup field. Related user assignee is now enhanced to show the relevant User lookup fields in the picklist. The following are applicable for a related user assignee:
  • Not supported: Text field for an assignee.
  • Related User assignee type field value needs to be of type user lookup for the context object you create a rule for.
  • If your current implementation does not include the user field as a look-up field, ensure that you define a user look up field for a related user. For more information about configuring related user look-up fields refer To configure user related fields.
  • Change the existing approval rule and standard step entries to refer to the new user look up fields for assignee type Related User.

The table below highlights the picklist values you have to add to custom fields of certain custom objects.

Tip: You must add these picklist values only if you have Apttus CPQ package installed. If your org does not use CPQ, these changes are not required.

Object

Field

Add to Picklist

ApprovalRule__c

BusinessObject__c

Apttus_Config2__LineItem__cApttus_Config2__ProductConfiguration__c Apttus_Proposal__Proposal__c

ApprovalRule__c

RuleType__c

Condition

FormulaField__c

BusinessObject__c

Apttus_Config2__LineItem__cApttus_Config2__ProductConfiguration__cApttus_Proposal__Proposal__c

The table below highlights the values you have to add to record types of custom objects for selection:

Custom Object

Record Type

Add to Selected Values in Picklist

ApprovalProcess__c

Approval Process

Context Type:Click Edit and add Single and Multiple to Selected Values.

ApprovalProcess__c

Step

Step Type: Click Edit and add Standard, Subprocess, and Child Process to the Selected values. Set the default value as Standard.

After upgrading IWA from 6.5 to 7.1, ensure that you provide appropriate step labels for the previous and existing approval processes defined. When the users click Preview or view the list of approval steps in 7.1, the appropriate step label names appear. For steps where the label value is null, the step name or the subsequent subprocess number is displayed.

Quote/Proposal Package

To associate quote/proposals or proposal line items with Intelligent Workflow and Approvals, you must install the Apttus Quote/Proposal-Approvals Management package.The Intelligent Workflow and Approvals package you install to get the Intelligent Workflow and Approvals features works with opportunities, agreements, and agreement term exceptions. The Quote/Proposal package provides all the required components, such as email templates and custom links, to use quote/proposals and proposal line items.