Conga Product Documentation

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Prerequisites

  • The object and fields required to support legacy billing for legacy asset line items are configured. For more information, see Understanding Billing Schedules and Billing System Properties.
  • For the Cancellation, either the “Terminate” button or its API is used
  • The Is Legacy for Billing checkbox is set to True.
  • The Same Day Cancellation custom setting is set to True
Note:
  • If the populated End Date does not provide sufficient information for "Full Cancellation", Conga Billing validates the following points before proceeding further:
    • When the End Date is equal to the “Start Date” or “First Billing Date”, partial cancellation is not allowed in Conga Billing for this date.
    • When the End Date is greater than the Start Date, partial cancellation is allowed and Conga Billing computes and produces billing schedules, when initiated.
  • Asset line record is marked as cancelled at the end of CPQ operation.