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CPQ for Salesforce

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CPQ for Salesforce

Integration with SPOM

Configuring External Credentials

You have the certificate created by following the procedure mentioned in Creating a Certificate.
In External Credentials settings tab, in the row entry named SPOMIntegration, you need to upload the signed certificate.
  1. Navigate to Setup > Named Credentials
  2. Click External Credentials tab.
    A row entry named SPOMIntegration is present.
  3. In the "SPOMIntegration" External Credential row entry, click down arrow next to Action, and click Edit.
  4. In the Edit SPOMIntegration panel, enter details in the following fields:
    • Authentication Protocol: Select JWT Bearer Flow option from drop-down.
    • Scope: Enter the values provided by SPOM.
    • Identity Provider URL: OAuth token URL of SPOM environment.
    • Issuer (iss): Enter the values provided by SPOM.
    • Subject (sub): Use the same value as provided in SPOM for Scope field.
    • Audience (aud): Enter the values provided by SPOM.
    • JWT Expiration: Enter the expiration time in seconds.
    • Signing Certificate: Paste the signed certificate.
    • Signing Algorithm: Select the algorithm.
    • Callout Options: Enter additional status codes for token refresh.
  5. Click Save.
  6. Click SPOMIntegration to view the JWT Claims section.
    Check for a claim named 'sub'.
  7. Do one of the following and click Save.
    • If Claim 'sub' is present, edit the value. Enter the same value as provided in SPOM for Scope field.
    • If Claim 'sub' is not present, click Add to create a new entry with the following data:
      • Name: Enter 'sub' (this field is case sensitive, use all lower case).
      • Type: Select JWT Body Claim.
      • Value: Enter the same value as provided in SPOM for Scope field.
Configure the Named credentials settings.

March 23, 2026