Taking Ownership of the Collaboration Request Assigned to a Queue
- Go to All Tabs > Collaboration Requests.
- From View drop-down, select the appropriate Queue and Click Go!.
- Click the Collaboration Request Id to view the details of the configuration request.
- In the Collaboration Request Detail page, use the Owner field to change the ownership from Queue name to the Collaborator username.
- In the Collaboration Request Detail page, click Configure Products button under Action column to work on the configuration request.