Conga Product Documentation

Welcome to the new doc site. Some of your old bookmarks will no longer work. Please use the search bar to find your desired topic.

Working with the Collaboration Request

You can work on the collaboration request sent to you by opening the configuration in a Cart.

Note:

When the Sales Rep deletes a line item or abandons the cart associated with a work-in-progress collaboration request, the corresponding request gets deleted automatically. Hence, you cannot access and continue working on the collaboration request even by clicking on the email link.

  1. Click the link provided in the notification email that you received or go to Collaborations in the left menu.
  2. Click the request number or name to view the request details.
  3. Click the Cart to view the collaboration line items.
  4. Update the fields of the line item as you desire.
    1. You can add, delete, and replace products in the cart including product for which the Sales Rep initiated the collaboration request.
    2. You can further request another user or queue to collaborate on the configuration assigned to you and initiate a sequential collaboration.
      Note:

      If you initiate a sequential collaboration, you cannot submit the configuration until you close the collaboration request you initiated. Otherwise, the Sales Rep is not able to finalize the cart or send it for approval.

      For example, a Sales Rep assigns a collaboration request to you, which you further assign to Collaborator B. Collaborator B's completed configuration must be merged with your configuration, and your completed configuration must then be merged with the Sales rep's configuration.

  5. Click Reprice when you are done with the updates.
  6. Click Submit for Merge.
The collaboration request is submitted for merge.