Asset-based ordering (ABO) functionality enables you to service and manage existing orders based on customer requirements.

Any discounts or markups applied to the product on the cart.

Individual responsible for maintaining and mapping product catalogs and pricing.

Child of Asset object, these records depict the actual calculation of assets for each line item. After you receive payments for an order, the order line item changes to an Asset line item.

Assets define a purchased product or service. An asset is associated with an account. After being processed and fulfilled, new quotes and orders result in new assets, which are listed on a customer's account and a line item from an asset becomes an Installed Product.

A pricing method that allows you to leverage the sale price of an asset for its ongoing management.

The price is determined by factoring in attributes of a product.

A group that contains attributes that are shared by multiple products. For example, attributes of a computer are color, size, RAM and so on. These attributes are shared across different types of product such as a computer.

Features of a product, such as color, size, weight, and more.

This is derived by Base Price x Quantity x Term.

A maintenance job that updates the database and checks for configuration inconsistencies. A batch maintenance job runs maintenance jobs in regular intervals or runs multiple maintenance jobs at a time.

A bucket (field on Adjustment Line Item object) is a container for the adjustments that a sales representative applies on a line item in the cart.

A feature that allows you to configure products that may contain multi-level bundles. This feature also allows the configuration of multi-level bundles with the ability to show ramps or tiers contained within the sub-bundles. You can also apply constraint rules to multi-level bundles.

A combination of standalone products that offer added value to the customer while increasing overall sales.

Services sold together, as a package, rather than separately.

A product and pricing view for the user to review all configuration and pricing information at a glance.

Pre-defined criteria to filter products on the Cart page.

A view that allows hierarchical categorization of products for users to search through and add to their configuration.

High-level logical groupings of products. Their grouping affects the way the end-user sees them for selection in a product catalog. A category is created for browsing products in the selection pages, or they can be created to use options groups for a bundled product.

Products are associated with a category through a category hierarchy. Category hierarchies are maintained using the Hierarchy Manager. They are also used to organize product prices into logical groupings.

Products are associated with a category through a category hierarchy. Category hierarchies are maintained using the Hierarchy Manager.

An ABO action that is available on the Installed Products page to increase or decrease the quantity of assets. Applicable for all product types.

To replicate a field, record, template, or other objects.

Button on Quote/Proposal record that allows end users to start configuring a quote.

CPQ administrator defines configuration rules to help the customer or user to select the required product or a range of products per requirements. Rules make it easier to organize products on the catalog, simplifying the decision-making experience of the customer or the user.

Captures information about rule actions, which are only applied when the rule conditions are satisfied.

Rules that drive automatic inclusion, exclusion, recommendation or replacement of products selected in the catalog page. Each Constraint Rule is composed of three parts: the Rule Detail, the Rule Condition, and the Rule Actions.

A price list that helps the customer keep track of specific price agreements as applicable for that account.

A way to negotiate a price for a product that is not being purchased in the current quote. CPQ uses a set of agreed upon prices for a customer for all the subsequent transactions.

A cost model is a container that holds all cost types (parent and child cost types).

The page where you can manage most product and pricing functions.

Customer Service Representative (CSR) flow. A user can launch the Installed Products page from an account and skip the usual Quote/Proposal flow by using the CSR Flow.

Field on an Account record that defines the customer's priority or rating.

A guided approach to Sales Representatives (other users) that helps decide whether the offered price for any line item is more, less, or not profitable based on the set criteria for the company.

Performing pricing of products only after you click the Go to Pricing button as opposed to performing pricing as and when you add products to the cart or delete products from the cart.

The change to the net price of the asset due to the latest order (may include any ABO action). It is positive for increments, negative for decrements, and zero when there is no change. It is the difference between the net price of an asset line item and the net price of line item after an asset action has been performed.

The change in quantity for the asset as a result of the latest order (which may include any ABO action). It is positive for increments, negative for decrements, and zero when there is no change. It is the difference between the quantity of an asset line item and the quantity of the line item.

A type of Price Matrix dimension value. When you select the discrete option, the application considers specific matrix values only.

A document is the record of the finalized product configuration in  PDF, DOC, DOCX, and RTF format generated from the quote. The document includes the information about products, pricing, and custom details that you configured.

An asset without an expiration date. The asset is billable forever until the subscription is cancelled (evergreen billing).

A proposal that you can generate and send in fewer clicks.

Any quote that contains more than 50 line items. A line item can either be a standalone product or a bundle.

Represents a product or service line item.

Merge is an ABO action that merges multiple assets created over a period as a result of actions such as new sale, quantity increment, split. This action consolidates individual streams of assets into a single asset, which can also help you avoid duplicates.

A definition of a specific type of information you can store in Salesforce. Some objects are native to Salesforce (such as Contacts or Accounts), while others are specific to Conga functionality (such as Proposals or Agreements).

A contact or an account that has a possibility or intent of business with you. An opportunity record is created when a new opportunity is created in the CRM. Sales representatives create quotes for an existing opportunity.

A group of product options that are associated with a bundled product.

A confirmation document created by CPQ for a customer before delivering the goods or services.

A deployment of CRM that has a defined set of licensed users. Your organization includes all of your data and applications and is separate from all other organizations. The short form of organization is org.

Price rules that can be made in CPQ (example: Price Matrix and Price Ruleset).

Represents a price criteria dimension.

Each price list item includes the list price for the product including details of cost such as per unit, flat price, one time, recurring, and more. Each price list item also represents the different ways that a customer is charged for a product; for example: license fees, implementation fees, etc. Price list items are categorized into Price Lists.

Containers of items that are grouped in a price list. A price list controls which products are visible to the end-user. A price list contains several price list items; each linked to a product. A product can be set up with one or more price list items.

These are an advanced pricing concept used to define tiered pricing paradigms, or complex pricing structures with multiple criteria. Common examples are pricing tiers for a product based on user count or particular customer or transactional dimensions.

Pricing mechanisms that establish pricing that varies by time (ramp) or quantity (tiers).

Represents a single rule in a price ruleset.

Price Rulesets are a mechanism to allow particular families, categories or groupings of products to have either line item pricing adjustments applied or summary pricing adjustments applied. Typical examples of these are volume discounting rules or promotional pricing rules.

A bar graph where line item fields are plotted vertically and cost is plotted horizontally.

A group that contains attributes that are shared by multiple products. For example, attributes of a computer are color, size, RAM and so on. These attributes are shared across different types of product such as a computer and a laptop. Attributes are grouped together as a product attribute group.

Represents the attribute values for a product class. For example, color has attribute values such as red, green, blue, orange and so on.

The product console helps administer product properties and associate products with other CPQ artifacts.

Product Family is a field on the product record with configurable values. This construct allows you to create combinations of products with similar characteristics/qualities for use in a Price Rule.

A logical grouping of one or more product records. This construct allows you to create combinations of products with similar characteristics/qualities for use in a Price Rule.

Defines the structure of the product catalog according to the product configuration. A CPQ administrator configures products and its structure.

A list of option groups that are associated with a product.

A product or service that can be sold on its own as a standalone item, an option of other products, or as part of a bundled product. Conga utilizes the standard Salesforce Products2 table to store product records and Conga-specific fields on those records that manage the behavior of products.

Replication of products from Source organization to Target Organization during product migration.

Promo codes or coupons to apply additional adjustments.

The Conga custom object used to record information about a specific quote for a specific Opportunity and Account. The tab for the object is presented as Proposals and the record is stored as a Quote/Proposal.

A  quote that is created directly from an opportunity where the Sales rep navigates to the Catalog page, configure products, and finalizes the cart without having to create a proposal first.

A structured definition of a prospective sale that contains product configurations, pricing, and customer opportunity information.

A feature you can use to enable multiple users to work together on the same quote.

A collection of fields that store information about a contact, an account, or an opportunity.

Defines an ABO action, available on the Installed Products page. It is used to display all the relevant service products for already purchased products (equipment). Eligibility rules are used to control the products listed in the catalog.

Depicts the relationship between the type of products, service, and equipment. When a service is related to equipment or normal asset, corresponding records are populated in Related Asset Line Items (From) and Related Asset Line Items (To) related lists.

Deriving the price of a line item based on the price of another line item, product group or formula fields.

A tab on the Installed Products page that lists the related services for an already purchased product (asset). The eligibility rules control the products listed in this tab.

A tab on the Installed Products page. The renew action is applicable for all product types. Supports options to choose the renewal date in the form of Proposal End Date, Asset End Date, Farthest End Date, and a manually entered Renewal Date.

Individuals responsible for configuring and pricing the products on the cart and generate quotes.

A field on the line item object (column in cart) that defines the length of time the seller will allow the buyer to pay for a product.

A cart with a large number of line items that are priced in groups that are divided based on the threshold and split criteria to avoid hitting governor limits. 

Refers to a device or software that is self-contained, one that does not require any other devices or software to function.

Refers to a service that is self-contained, one that does not require any other service to function.

A feature that caters to customer requirements related to services for existing or newly purchased products from Conga. A sales rep associates a service product eligible for the equipment or an asset. The Eligibility rules, which are client-side constraint rules, play a vital role in guiding the association between a service product and an asset. A sales rep can set an existing asset as a service or equipment while the service pages (Installed Products, Catalog, Config, and Cart pages) leverage the end to end cycle for service management.

A search definition that is configured to search for products in large and complex product catalogs, with multiple levels of categories and stricter rules.

Split is an ABO action that divides an existing asset into multiple split lines to negotiate an upsell quote with customers.

Swap is an ABO action that is available as a tab on the Installed Products page. The Swap action uses the constraint rule of type = Replacement for execution.

A tab on the Installed Products page. The Terminate action is used to terminate the contract for a product. Applicable for all product types.

The longer a subscription term on a quote, the lower the monthly rate will be.

A configuration engine microservice on the Flexible Computing Platform that computes complex product configurations and product rules.

A concurrent processing engine provided by Conga comprising various microservices that process and sync product configurations, pricing configurations, and data.

A pricing engine microservice on the Flexible Computing Platform that computes complex pricing computations and callbacks.

To check or prove the validity or accuracy of a value or instance.