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Adobe Sign ServicesAdvantage Platform AdministrationApprovals for Advantage PlatformApprovals for SalesforceBilling for Advantage PlatformBilling for SalesforceCLM for Advantage PlatformCLM for SalesforceContracts for SalesforceCollaborateComposer for Advantage PlatformComposer for SalesforceContractsConga for Google DocsConga Upgrade ProgramContract Intelligence (Standalone)Conga CopilotCPQ for Advantage PlatformCPQ for SalesforceDeal MaximizerDigital Commerce for Advantage PlatformDigital Commerce for SalesforceDiscovery AI for Advantage PlatformDiscovery AI for SalesforceDocusign ServiceseSignature Integration with Advantage PlatformGridInvoice GenerationMix FormsOrchestrateOrder Management for Advantage PlatformOrder Management for SalesforcePartner Commerce for Advantage PlatformPartner Commerce for SalesforceQuote GenerationSign for Advantage PlatformSign for SalesforceSmart SearchTest AuthorTurboEnginesX-Author for Contracts 1.0 (Classic)X-Author for ContractsX-Author for Contracts Advanced for Advantage PlatformX-Author for Contracts Advanced for SalesforceX-Author for ExcelX-Author for Migration Manager for Advantage PlatformX-Author for Migration ManagerRelease NotesGeneral

Conga Product Documentation

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Sign for Salesforce

Canceling a Conga Sign Transaction

To cancel a Conga Sign Transaction as a Salesforce User

  1. After sending the Conga Sign Transaction, navigate to the related Conga Sign Transaction record and click the Transaction name.


  2. Click Cancel Transaction.
    • In Lightning, the Cancel Transaction button is located in the Lightning buttons dropdown list.


    • In Classic, the Cancel Transaction button is located on the Conga Sign Transaction page layout as a button.


      Important: A Conga Sign Transaction can only be canceled in the same organization ID as the environment it was created in. If you create a Transaction in a Salesforce Sandbox Org and then refresh the org, the Organization ID will be different and you will no longer be able to cancel the transaction.
User Guide
Sign

September 10, 2025