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Adobe Sign ServicesAdvantage Platform AdministrationApprovals for Advantage PlatformApprovals for SalesforceBilling for Advantage PlatformBilling for SalesforceCLM for Advantage PlatformCLM for SalesforceContracts for SalesforceCollaborateComposer for Advantage PlatformComposer for SalesforceContractsConga for Google DocsConga Upgrade ProgramContract Intelligence (Standalone)CPQ for Advantage PlatformCPQ for SalesforceDeal MaximizerDigital Commerce for Advantage PlatformDigital Commerce for SalesforceDiscovery AI for Advantage PlatformDiscovery AI for SalesforceDocusign ServiceseSignature Integration with Advantage PlatformGridInvoice GenerationMix FormsOrchestrateOrder Management for Advantage PlatformOrder Management for SalesforcePartner Commerce for Advantage PlatformPartner Commerce for SalesforceQuote GenerationSign for Advantage PlatformSign for SalesforceSmart SearchTurboEnginesX-Author for Contracts 1.0 (Classic)X-Author for ContractsX-Author for Contracts Advanced for Advantage PlatformX-Author for Contracts Advanced for SalesforceX-Author for ExcelX-Author for Migration ManagerRelease NotesGeneral

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TurboEngines

TurboEngines Data Sync for Administrators

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Working with Data Sync Run History

After a manual or scheduled data sync is run, information about the sync is displayed in the Run History tab, regardless of whether or not the data sync was successful. You can view and interact with data sync run history to monitor the progress or status of the sync and any errors generated if the sync was unsuccessful.

The Run History table displays the following information.

Column

Description

Sync Id

The Id of a sync operation. Click the link to view object-level details.

Start Date and Time

The date and time the sync operation initiated. You can use the start date to understand how recently data was pulled from Salesforce to the consumer service.

End Date and Time

The date and time the sync operation completed or failed.

Duration

The duration of the data sync operation.

Status

Status

Description

Success

The data sync operation was successful without any errors.
Partial Success

The data sync operation was successful for some objects but failed for one or more objects.

The data sync operation was successful for some objects, but sync failed and validation warning for one or more objects.

The data sync operation was failed, and the validation warning for one or more objects.

Success with Warning

The data sync operation was successful, but validation warning for one or more objects.

Failed

The data sync operation failed with one or more errors.

In Progress

The data sync operation is in progress for one or more objects.
You can click on the error (


) icon to view a list of errors and suggested actions.
Note:

An email notification is automatically generated and sent to the appropriate administrator whenever sync fails or is partially successful. Email notifications are configurable and can be enabled or disabled. For more information, see Managing Email Notifications.

Type

Indicates whether the sync was Scheduled, Manual, or Resync.

Note:

A sync is labeled as a Resync in Run History when one of the following actions has triggered a sync:

  • An admin adds a new field for sync from the UI and selects "Yes" from the checkbox (to sync the entire object and any newly added fields).
  • A change in metadata is made to a formula field on the object or dependency object, and the field is currently marked for sync.
  • An Admin User icon (


    ) is displayed next to the Type to identify the admin who triggered the corresponding data sync. You can click on the icon to display a pop-up with the admin user's username and email.

Only the most recent syncs are displayed on the page on your screen. To view older syncs, scroll down, and the list will refresh. You can also use the search function at the top to find a specific sync Id.

Administrator Guide
TurboEngines

February 11, 2025