In this use case, you will decrease the quantity of the asset during the current term.

Business Context

Organizations that sell subscription-based or recurring products often need flexibility to modify customer entitlements during an active contract term. Customers may reduce usage, downsize teams, or remove unused licenses mid-term. To support these changes without canceling and recreating contracts, CPQ must allow controlled quantity reductions on existing assets while maintaining pricing accuracy, asset history, and cotermination rules.

The Asset Quantity Change feature in Conga CPQ enables sales and operations teams to process these mid‑term downsells accurately while maintaining asset integrity, correct billing, and contract compliance.

Overview:

The Asset Quantity Decrement use case demonstrates how a user decreases the quantity of an existing asset in CPQ. The process updates pricing, generates a decrement line item in the cart, and, upon order activation, adjusts the existing asset quantity while preserving the original asset end date.

Scenario:

A customer has an active yearly subscription with a quantity of 4 units priced at USD 400.00 for the term 1/1/2025 to 31/12/2025. Midway through the term, the customer decides to reduce the subscription by 1 unit. The sales or operations user processes this change in CPQ so that the customer is billed only for 3 units for the remainder of the term, and the asset record is updated accordingly.