Relax IP Restrictions in the Conga Sign Connected App by March 31, 2020, to avoid delayed or failed delivery of Conga Sign documents and transactions back to your Salesforce org. Adjusting the Relax IP Restriction setting for Conga Sign ensures that seamless updates to Conga Sign are delivered in the future.

It is highly recommended to configure the IP Relaxation settings for the Conga Sign Connected App, as mentioned in this article.

  1. Navigate to Setup in Salesforce.
  2. Type Connected Apps in the Quick Find search box.
  3. Click Manage Connected Apps.
  4. Click Conga Sign.
  5. Click Edit Policies.
  6. Change the IP Relaxation field's value from Enforce IP restrictions to Relax IP restrictions.
  7. Click Save.

Click here to watch a video on how to update Conga Sign IP address settings.