Question or Problem

When you send a document to be signed through the Send with Conga Sign button, you are redirected to a different tab instead of the Conga Sign tab.

Causes or Possible Causes

Tab behavior is browser-specific. The Google Chrome browser uses the default settings to navigate through tabs.


How Salesforce and Conga Sign open tabs are browser-specific behavior. Ensure you have the proper settings in your browser to ensure your tabbed navigation setting is set.