Tenant Onboarding
This topic outlines all the necessary steps for tenant onboarding. Both the Conga CloudOps team and customer admin are involved in this process.
Prerequisites
You have provided the following information to your Conga support representative:
- Your 18-digit Salesforce org ID.
- The administrator's first name, last name, and email ID.
- Your Salesforce org domain name. To view the domain details of your
Salesforce org, go to Setup > enter
my domain
in the Quick Find box and click My Domain.
To onboard a tenant
Generally, your Conga support representative will log a tenant onboarding request with the following details.
- Salesforce org and admin details:
- Salesforce org ID, the Admin User's first name, last name, and email ID.
On successful onboarding, the admin user receives a confirmation email containing Conga Org details, Conga IDP login credentials, and a one-time password.
To change the password
- Click the Login URL (Go to URL) in the welcome email.
- Enter the username and password (Password for first-time login) in the welcome email.
- Click Sign-in and follow the on-screen instructions to change the password.
After changing the password, you must configure the external integrations and Conga API connections (API to API connection and UI to API connection) in the Conga platform and generate the client ID and client secret, which you will later use to formulate the client ID and client secret when configuring an auth.provider and SPAClient ID when creating a new admin setting.
To configure the external integration
The External Integration tab allows administrators to view and manage users authorized through external organizations. You can add one or more external integrations; but, you can make only one as a default IDP.
To configure an API to API connection
You must establish an API-to-API connection between your Salesforce org and Conga Platform. This connection ensures seamless communication and data exchange between your Salesforce org and Conga Platform.