Conga Product Documentation

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CreateEnvelope in DocuSignAPI UserID does not have a valid membership in Account

Error Message

This message is received when using Conga products and DocuSign in a fully automated fashion and the DocuSign Username and Salesforce User Email are different.

This message is received when using Conga products and DocuSign in a fully automated fashion (such as using the background parameter/value pair &DS7=17, Conga Trigger, or Conga Batch and the DocuSign Username and Salesforce User Email are different.

What to Do

The DocuSign Username and Salesforce User Email must be identical.