How to use Extended Ping and Trace Route Instructions for Conga
Extended Ping & Trace Route Instructions
In situations where timeout or connection issues are experienced, it may be helpful to run an extended ping (>100 pings) to see whether some packets are dropped. This will create a text file in the current directory that can be emailed to you.
Extended Ping Instructions
- Open a command window from and then hit the Enter key on your keyboard.
- Type "CD Desktop” and then hit Enter.
- Enter the following text:
ping www.congamerge.com -n 100 > apxt_ping_results.txtand hit Enter. - The results from this extended ping test will be in a text file on your desktop called apxt_ping_results.txt
Trace Route Instructions
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In a Command window (you may use the same one you used in the above instructions for the extended ping), enter the following text:
tracert www.congamerge.com > apxt_tracert_results.txt - Hit Enter.
- The results from this trace route test will be in a text file on your desktop called apxt_tracert_results.txt
