Conga Product Documentation

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Server was unable to process request. Value cannot be null. Parameter name: password

Error Message

This error message occurs when a Salesforce User does not have their DocuSign credentials entered on their User record.

This error message occurs when a Salesforce User does not have their DocuSign credentials entered on their User record.

What to Do

When running a Conga routine involving DocuSign and Composer in background mode (DS7/Workflow/Conductor), a complete DocuSign password must be current on the User Profile in Salesforce.

If a version of DocuSign is upgraded, the Password for the Salesforce User Profile must be re-entered.